• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

ATI Radeon HD 3870

Associate
Joined
21 Mar 2006
Posts
55
Hi

Any help would be massively appreciated.

I have had my set up now for roughly 10 years but yesterday for no apparent reason my graphics card stopped working as it should do on windows 10. My PC detects that it’s there however the drivers seem to have disappeared and on trying to install the latest ones from the AMD website it is making no difference. As a result the max resulution that I can get is 1280 x 1024.

I have a dual DVI set up and neither the monitor nor the TV is being detected that it’s plugged into.

Windows in the background was trying to install an update which may point to the issue but unfortunately I have failed to set up a back up restore point on my system.

Anyway, I guess it might be time to invest in a new GPU but to avoid this with Christmas fast approaching; any suggestions on what to try would be most welcome.

Thanks for looking
 
Could you list the specs of your current system including the PSU please?? What budget do you have for the new card,what resolution do you play games at and what games do you play??
 
I had this exact issue a couple of days ago on two computers with HD 4670s installed. It's caused by Windows Update installing some useless drivers. If you react to it straight away you can roll back the drivers but if the option is greyed out or doesn't work then try this:

Right click Start and select Device Manager.

Double click your display adaptor, click the driver tab, then update driver.

Click browse my computer, then let me pick, then have disk.

Browse to C:\Windows\System32\DriverStore\FileRepository\c7179335.inf_amd64_14671056f7af5d3b\c7179335 and let it install the driver.

This should put you back to where you were before Windows Update decided to mess things up. The file name above is what I had to install, I'd expect it to be the same for your card but if it isn't and you don't know how to check post back here and I'll try to help.
 
I recently had the exact same issue with an ATI FireMV 2260 and Windows 10 installing a garbage driver, doing the above fixed it for me too except I chose the let me pick from list and selected the 2015 driver instead of the new 2017 one.
 
Back
Top Bottom