Audio Affair

[nicknack35]

Evening all. Has anybody had any dealings with Audio Affair and what did you think of there customer service? i ordered a replacement Grill for my Dali Kubic One 4 days ago fancied a change from the black to a Red and received an email today that they had to get in touch with Dali to get one sent out today and could be waiting few days this is after them advertising that they sell them on there website. Might aswell ordered from Dali's website sorry for the rant. Makes me blood boil poor customer service

 

[nicknack35]

Im Still waiting to hear when i will be getting my Red grille no email off them or nothing. Glad i paid via Paypal these are really a joke. Not sure if Customer service or things have changed since few of you ordered from these but i wouldn't recommend it in the future. Audio visual are completly different i ordered a Dali e9f grille off them and got it in no time. Only reason i never ordered the Grille from i didn't think they sold them but after looking they do fool me lol