Audio issues (pop/crackle noises) because of memory settings?

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22 Jun 2020
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Hello everyone,

I just created this account and hope that you guys can help me solve this problem.Also english is not my native language, so please excuse all the mistakes.;)

I recently built a new a pc and there are some problems with the audio. Whenever a song starts or stops playing I'm getting this little "pop" noise, but there are no issues while the song is playing.Every once in a while the audio will freeze for like a second and I hear this "buzzing" noise. So I tried everything to fix this. I deleted the Realtek audio driver and and reinstalled it, disabled "turn on fast startup", disabled all audio enhancements,etc. Then I ran the AIDA64 Extreme memory stress test. Throughout the test there were those noises again, only this time they were much more frequent then during normal use. I set the Bios(updated) back to default and only enabled the XMP(D.O.C.P)-Profile.DRAM Voltage is set to 1.35v and SoC Voltage is set to "Auto" (it says 1.100v next to the box)

System:
CPU: AMD Ryzen 7 3700X
MB: Asus TUF Gaming X570-Plus(Wi-Fi)
GPU: Gigabyte Aorus 5700 XT
RAM: G.Skill Trident Z Neo DIMM Kit 16GB DDR4-3600 CL16-19-19-39
SSD: ADATA XPG Gammix S11 Pro 1TB
PSU: Corsair RM650x
Bios Version: 1407(current version)

Don't know if any of these screenshots are gonna help you, but here they are:

https://imgur.com/1qmAKqt https://imgur.com/dltztaY https://imgur.com/3paAoYN https://imgur.com/y0nvK2e https://imgur.com/ZSyjDYn https://imgur.com/07adLD1 https://imgur.com/VvbkBGz https://imgur.com/CstWcZQ https://imgur.com/UqgrhMZ
https://imgur.com/8J7Ijco
 
Last edited:
Audio issues can be cause by fclk being unstable although if your only running ram at 3600 then fclk should be 1800 which is normally fine.

Best way to test would be to turn off xmp and see if you get the crackles, if you don't then it could well be the fclk so dropping the ram down from 3600 1 notch at a time and testing but make sure fclk lowers to half the ram speed so you maintain a 1-1 ratio.
 
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