Autoglass

[Casdawer]

What a bunch of useless idiots!

I need to get my windscreen replaced as there is a huge crack on the passenger side of the windscreen and i booked it to get done today between 8am - 12pm.

So i get up at 8am and sit around waiting for them to arrive...

8am - nothing

9am - nothing

10am - nothing

11am - nothing

12pm - nothing

12.30pm - I phone them up and ask what's taking so long. The lady on the phone says that the Portsmouth branch will give me a ring in 5-10mins.

1pm - nothing

1.10pm - I needed to get home as i had stuff to do (booked it for my GFs house as i was there in the morning) so i phoned them up and asked if i could change where the job was done. The guy on the phone said that's fine.

1.20pm - Home. Autoglass Technician is already there and begins his job...

1:20:30pm - Door bell goes, Technician says "They've given me the wrong screen". I look at him confused Basically there are 2 types of screens.

1. Sensored
2. Non-Sensored

They gave him number 1, i needed number 2.

He phoned up the branch and asked if they had any in stock and they don't.

I now have to wait another week before they have any and the crack is most likely going to get bigger

post that again and you will get suspended

/rant

 

[Casdawer]

Well today was the day that they were meant to come round and sort it out.

Guy arrived on time and the first thing he said was "They've given me the wrong windscreen!"

I wanted to kill him but it's not his fault! Have now had to re-book it for the 3rd time now! Have sent a complaint to them so hoping they get in touch soon!

Hmmmmm....