Avaya Experts???

Andyt_uk

Andyt_uk

Andyt_uk

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Joined
14 Dec 2003
Posts
2,149
Location
Malvern
Hi,

We've got a system here that were migrating away from and I'm now down to the final section of the move.

Currently we have to press 9 to dial externally. Any calls prefix'd with 800 are sent over an E1 to our Asterisk box. Now i'm going to remove the E1's from Avaya and make those external calls go out via Asterisk.

To make this work, I'll need to prefix any calls starting with 9 with 800. So external calls end up as 800-9-xxxxx-xxxxxx.

I'm looking at aar-digit conversion now but was wondering if anyone had done this before and could point me in the right direction?

Cheers,
 
I've ot done this but seen it done. You have a replace entry and replace with entry or prefix entry. So you jsut configure 9 to be prefixed with 800 or replaced with 9800. Make sure you set the max extension length etc to allow this else you might come a cropper with internal routing.

Just incase that all makes no sense, this is on a G450 Call Server, i've not seen it done on an older PBX. I might have a poke about as we happen to have a Dual processor definity sitting in the comms room :) But all logic would say AAR should work.
 
cheers for the reply. Unfortunately Avaya really isn't my area of expertise. I handle the Asterisk side but the Avaya guys left recently so i'm left with trying to finish the migration..

So at the moment, when people dial 800 the call goes out of an E1 to the Asterisk box. Any idea on the command to check how that bit was setup? I cant see anything under ars analysis that shows it.

Also, do you know the commands to actually change the digit conversion? :)
 
Unfortunately I'm much in your position. I'm a networks guy that's ended up learning some telecoms stuff on the fly/looks over engineers shoulders a lot.

there's probably several ways that's been set up but on our system the uniform dial plan tells calls where to go afaik. We have two sites with their own systems linked by E1. One site starts with 8 the other with 3 and routing is done based on the first digit.
I think the command is change aar digit-conversion <digit>

If you're using ASA then just hammer the help button. The cisco how ? do ? i ? do ? principal :)

Edit i also think you can check the dial plan using change dial-plan
 
cheers, pretty much what i've been doing so far! :)

Only problem is there are acronyms for everything it seems so you just end up looking up those to see what they actually mean all the time... god i hate avaya :)
 
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