AVG Managed Workspace

[AHarvey]

Hi all,

I work for a company with 400 employee's, other than the tech director it's just me looking after the IT, web dev, social media, blogging etc.

Someone has come in and seen how much I have on and recommended AVG Managed Workspace as a system that will cut down on a lot of the tasks I have to do and give me more free time.

Thing is, I know this person and he knows someone there so I am wondering if there is an alternative to suggesting them.

Has anyone worked with it and if so, what are the pro's and con's?

 

[AHarvey]

We don't really have a server setup for anything, 4 locations (a 5th soon) with employed staff (call centres, legal, accounts, admin) and then 250 remote sales advisors running their own laptops. Our hardware is running Win 7 - Win 10, a few pro installs but most are home.

We need a complete solution really, while I understand this may speed some things up, I don't think it's what we need right now.

 

[AHarvey]

You have no server whilst handling that many users?

They use variations of Vigor servers for routing traffic in the office and a Cpanel system for emails.

Azure for some website and development.

No centralised Windows/Linux server, home editions of Windows, no active directories, no MS exchange for emails, no group policies. Storage of files is spread over several dropbox accounts and Personal shared ones drive accounts. A few of the staff have office accounts (business licence for each person I set up, the old system has 1 account shared between 5 employees), rest use Libre or Openoffice. Our sales consultants provide their own hardware, I just provide helpdesk support for our own software (or I should be but cover general IT issues)

I've just starting learning MS Server 2012 via the virtual academy and it's all very new to me. I am using it as a stepping stone, experience, training, troubleshooting etc but I'd like to leave it in a better state than I started!

 

[AHarvey]

You company need to invest in some resource and infrastructure.
I'm sat here surrounded by 4 dedicated IT staff (2x support, 2x dev) for 240 users. 1 for 400 staff and no dedicated solution is just stupid and you must be pulling your hair out.

The IT guy before me had 200 staff to oversee, due to his Dyslexia nothing was written down other than a couple of logins on strips of paper. He was setting up 6-7 people every months.

I'm approaching 400 staff, slowly finding time to write procedures, creating an asset tracking system, repairing laptops, implementing a remote access system with GoToAssist, training and everything else that is slightly technical or online. The biggest issue is getting them to invest, and although I am doing a lot of reading etc at home it's having the time for me to develop my own skills so I know what we need and how to use it.

While this AVG thing might be a good idea initially, if it's being put onto a broken system its like using a plaster to repair a dam