Awful pings on VM 30mb. Help!

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Joined
18 Mar 2011
Posts
325
I'm getting terrible pings on my 30mb Virgin Media connection, here's a ping graph from thinkbroadband:

http://www.thinkbroadband.com/ping/share/ad8311b53619f699abdb47c7412b7579-06-01-2012.html

As you can see it gets pretty unusable during peak times, with horrible erratic pings and loads of dropped packets. VM are being incredibly unhelpful, the most recent call I made to their tech support resulted in them telling me that ping times were unimportant and I shouldn't worry about it. Very helpful.

Anyway, I'm on the verge of pulling the trigger and leaving for someone else but I'm on a brilliant loyalty deal and any other broadband deal I can switch to would end up with me on a theoretically slower connection (~11mbs) and cost an extra tenner or so a month.

Any ideas of anything I could try? It doesn't matter if I'm over WiFi or through ethernet, btw.
 
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