Hi,
I recently had to RMA my previous AX860i and I have received the new AX860i PSU and installed it without any problems. However if I use the Corsair Link software the power efficiency is acting very strange. It fluctuates every interval (1s) from values around 65% to 45% and sometimes even 25%, in idle. With my previous AX860i PSU I had no such problem because the efficiency was almost always above 85% even in Idle. Then I tried to put it in load by playing high demanding video games like battlefield 4 and then it stabilised around 75%. This is still low compared to my previous AX860i and considering the graph on http://www.corsair.com/us/power-sup...lus-platinum-certified-fully-modular-psu.html it shouldn't even go below 90%. I know this is theoretical but 65% and drops to 25% is extremely low. Note that I did not install any other version of Corsair link nor did I uninstall Corsair link after I shipped my previous AX860i. It is the same corsair link version 2.4.5110. Also I use the same USB header for the Corsair Link USB Dongle. Any kind of help would be welcome, thanks.
RMA ticket number: #6315566
I recently had to RMA my previous AX860i and I have received the new AX860i PSU and installed it without any problems. However if I use the Corsair Link software the power efficiency is acting very strange. It fluctuates every interval (1s) from values around 65% to 45% and sometimes even 25%, in idle. With my previous AX860i PSU I had no such problem because the efficiency was almost always above 85% even in Idle. Then I tried to put it in load by playing high demanding video games like battlefield 4 and then it stabilised around 75%. This is still low compared to my previous AX860i and considering the graph on http://www.corsair.com/us/power-sup...lus-platinum-certified-fully-modular-psu.html it shouldn't even go below 90%. I know this is theoretical but 65% and drops to 25% is extremely low. Note that I did not install any other version of Corsair link nor did I uninstall Corsair link after I shipped my previous AX860i. It is the same corsair link version 2.4.5110. Also I use the same USB header for the Corsair Link USB Dongle. Any kind of help would be welcome, thanks.
RMA ticket number: #6315566