16 Mar 2009 at 11:38 #1 howler howler Associate Joined 5 Oct 2004 Posts 1,647 Having no end of problems with Backup Exec on one of our servers What other products are out there? The server is only a file server so no exchange intergration or anything like that is required Thanks
Having no end of problems with Backup Exec on one of our servers What other products are out there? The server is only a file server so no exchange intergration or anything like that is required Thanks
16 Mar 2009 at 11:54 #3 howler howler Associate OP Joined 5 Oct 2004 Posts 1,647 I've spent the last two weeks messing around with it
16 Mar 2009 at 14:27 #6 howler howler Associate OP Joined 5 Oct 2004 Posts 1,647 We need to encrypt our backups which rules out Windows backup, also email notification for jobs failing is required I'm getting error messages about the Remote Agent: 'The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent' I'll also get C++ runtime errors occasionaly. Its a brand new server and this is the second install attempt
We need to encrypt our backups which rules out Windows backup, also email notification for jobs failing is required I'm getting error messages about the Remote Agent: 'The resource could not be backed up because an error occurred while connecting to the Backup Exec for Windows Servers Remote Agent' I'll also get C++ runtime errors occasionaly. Its a brand new server and this is the second install attempt
16 Mar 2009 at 14:48 #8 howler howler Associate OP Joined 5 Oct 2004 Posts 1,647 Yeah service is running, byte count never moves from zero sometimes it will sit queued for ages others it will fail straight away, although that is probably down to me changing settings but either way it never makes it past zero Os is 2003 Server R2
Yeah service is running, byte count never moves from zero sometimes it will sit queued for ages others it will fail straight away, although that is probably down to me changing settings but either way it never makes it past zero Os is 2003 Server R2
16 Mar 2009 at 15:00 #10 howler howler Associate OP Joined 5 Oct 2004 Posts 1,647 nope not SBS, no firewall stuff to intefere either Yeah it is 12d, how do I put it into debug mode?
16 Mar 2009 at 15:50 #13 howler howler Associate OP Joined 5 Oct 2004 Posts 1,647 Right wasn't getting any debug info from the agent service enabled debug on the job engine service and this is what I get: [2668] 03/16/09 15:50:24 Opened debug log file C:\Program Files\Symantec\Backup Exec\logs\WAVESERVER-bengine00.log [2668] 03/16/09 15:50:24 FS_InitFileSys [2668] 03/16/09 15:50:24 Initializing FSs [2668] 03/16/09 15:50:24 Initializing SNMP traps [2668] 03/16/09 15:50:24 Catalog path: C:\Program Files\Symantec\Backup Exec\Catalogs\ [2668] 03/16/09 15:50:24 Data path: C:\Program Files\Symantec\Backup Exec\Data\ [2668] 03/16/09 15:50:24 Log file root: BEX [2668] 03/16/09 15:50:24 Software Edition: SOFTWARE_EDITION_DATACENTER_MULTI [2668] 03/16/09 15:50:24 NSE: 0 [2668] 03/16/09 15:50:24 Authorized Agents: [2668] 03/16/09 15:50:24 AUTH_AGENT_DOS [2668] 03/16/09 15:50:24 AUTH_AGENT_WIN16 [2668] 03/16/09 15:50:24 AUTH_AGENT_OS2 [2668] 03/16/09 15:50:24 AUTH_AGENT_WIN95 [2668] 03/16/09 15:50:24 AUTH_AGENT_UNIX [2668] 03/16/09 15:50:24 AUTH_AGENT_MAC [2668] 03/16/09 15:50:24 AUTH_AGENT_NT [2668] 03/16/09 15:50:24 AUTH_AGENT_SQL2 [2668] 03/16/09 15:50:24 AUTH_AGENT_SQLS [2668] 03/16/09 15:50:24 AUTH_AGENT_XCH [2668] 03/16/09 15:50:24 AUTH_AGENT_ESE [2668] 03/16/09 15:50:24 AUTH_AGENT_ORACLE [2668] 03/16/09 15:50:24 AUTH_AGENT_NETWARE [2668] 03/16/09 15:50:24 AUTH_AGENT_NTPUSH [2668] 03/16/09 15:50:24 AUTH_AGENT_NT_NOTES [2668] 03/16/09 15:50:24 AUTH_AGENT_NT_ORACLE [2668] 03/16/09 15:50:24 AUTH_AGENT_MSDOC [2668] 03/16/09 15:50:24 AUTH_AGENT_RALUS [2668] 03/16/09 15:50:24 AUTH_AGENT_MSDOC [2668] 03/16/09 15:50:24 AUTH_AGENT_ADGRAN [2668] 03/16/09 15:50:24 AUTH_AGENT_DPM [2668] 03/16/09 15:50:24 AUTH_AGENT_CPS [2668] 03/16/09 15:50:24 AUTH_AGENT_SYSTEMSTATE [2668] 03/16/09 15:50:24 AUTH_AGENT_RMAN_WINDOWS [2668] 03/16/09 15:50:24 AUTH_AGENT_RMAN_LINUX [2668] 03/16/09 15:50:24 AUTH_AGENT_DB2_WINDOWS [2668] 03/16/09 15:50:24 AUTH_AGENT_DB2_LINUX [2668] 03/16/09 15:50:24 AUTH_AGENT_EV [2668] 03/16/09 15:50:24 WinNT information: 5.2 (3790) SP 2.0 "Service Pack 2" [2668] 03/16/09 15:50:24 WinNT ProductType: 3 "ServerNT" [2668] 03/16/09 15:50:24 WinNT ProductSuite: 0x0110 [2668] 03/16/09 15:50:24 Terminal Server [2192] 03/16/09 15:50:24 JobStatus thread starting [2668] 03/16/09 15:50:24 Server listening on RPC endpoint 'BackupExecJobRunner' [2668] 03/16/09 15:50:24 Running... 'Q' to stop [2668] 03/16/09 15:50:31 Shutting down RPC listener [2668] 03/16/09 15:50:31 Cancelling any pending device requests [2668] 03/16/09 15:50:31 Shutting down JobEngine [2192] 03/16/09 15:50:31 JobStatus thread exiting [2668] 03/16/09 15:50:31 NdmpFHPlugin::fini() - Entering. [2668] 03/16/09 15:50:31 NdmpFHPlugin::fini() - Exiting. [2668] 03/16/09 15:50:31 NdmpFHPlugin::~NdmpFHPlugin() - Entering. [2668] 03/16/09 15:50:31 NdmpFHPlugin::~NdmpFHPlugin() - Exiting. [2668] 03/16/09 15:50:31 Shutting down DeviceManager [4104] 03/16/09 15:50:31 DeviceManager: incoming event fired [4104] 03/16/09 15:50:31 DeviceManager thread exiting [2668] 03/16/09 15:50:31 FS_RemoveFileSys Get the C++ error pretty much straight away everytime now
Right wasn't getting any debug info from the agent service enabled debug on the job engine service and this is what I get: [2668] 03/16/09 15:50:24 Opened debug log file C:\Program Files\Symantec\Backup Exec\logs\WAVESERVER-bengine00.log [2668] 03/16/09 15:50:24 FS_InitFileSys [2668] 03/16/09 15:50:24 Initializing FSs [2668] 03/16/09 15:50:24 Initializing SNMP traps [2668] 03/16/09 15:50:24 Catalog path: C:\Program Files\Symantec\Backup Exec\Catalogs\ [2668] 03/16/09 15:50:24 Data path: C:\Program Files\Symantec\Backup Exec\Data\ [2668] 03/16/09 15:50:24 Log file root: BEX [2668] 03/16/09 15:50:24 Software Edition: SOFTWARE_EDITION_DATACENTER_MULTI [2668] 03/16/09 15:50:24 NSE: 0 [2668] 03/16/09 15:50:24 Authorized Agents: [2668] 03/16/09 15:50:24 AUTH_AGENT_DOS [2668] 03/16/09 15:50:24 AUTH_AGENT_WIN16 [2668] 03/16/09 15:50:24 AUTH_AGENT_OS2 [2668] 03/16/09 15:50:24 AUTH_AGENT_WIN95 [2668] 03/16/09 15:50:24 AUTH_AGENT_UNIX [2668] 03/16/09 15:50:24 AUTH_AGENT_MAC [2668] 03/16/09 15:50:24 AUTH_AGENT_NT [2668] 03/16/09 15:50:24 AUTH_AGENT_SQL2 [2668] 03/16/09 15:50:24 AUTH_AGENT_SQLS [2668] 03/16/09 15:50:24 AUTH_AGENT_XCH [2668] 03/16/09 15:50:24 AUTH_AGENT_ESE [2668] 03/16/09 15:50:24 AUTH_AGENT_ORACLE [2668] 03/16/09 15:50:24 AUTH_AGENT_NETWARE [2668] 03/16/09 15:50:24 AUTH_AGENT_NTPUSH [2668] 03/16/09 15:50:24 AUTH_AGENT_NT_NOTES [2668] 03/16/09 15:50:24 AUTH_AGENT_NT_ORACLE [2668] 03/16/09 15:50:24 AUTH_AGENT_MSDOC [2668] 03/16/09 15:50:24 AUTH_AGENT_RALUS [2668] 03/16/09 15:50:24 AUTH_AGENT_MSDOC [2668] 03/16/09 15:50:24 AUTH_AGENT_ADGRAN [2668] 03/16/09 15:50:24 AUTH_AGENT_DPM [2668] 03/16/09 15:50:24 AUTH_AGENT_CPS [2668] 03/16/09 15:50:24 AUTH_AGENT_SYSTEMSTATE [2668] 03/16/09 15:50:24 AUTH_AGENT_RMAN_WINDOWS [2668] 03/16/09 15:50:24 AUTH_AGENT_RMAN_LINUX [2668] 03/16/09 15:50:24 AUTH_AGENT_DB2_WINDOWS [2668] 03/16/09 15:50:24 AUTH_AGENT_DB2_LINUX [2668] 03/16/09 15:50:24 AUTH_AGENT_EV [2668] 03/16/09 15:50:24 WinNT information: 5.2 (3790) SP 2.0 "Service Pack 2" [2668] 03/16/09 15:50:24 WinNT ProductType: 3 "ServerNT" [2668] 03/16/09 15:50:24 WinNT ProductSuite: 0x0110 [2668] 03/16/09 15:50:24 Terminal Server [2192] 03/16/09 15:50:24 JobStatus thread starting [2668] 03/16/09 15:50:24 Server listening on RPC endpoint 'BackupExecJobRunner' [2668] 03/16/09 15:50:24 Running... 'Q' to stop [2668] 03/16/09 15:50:31 Shutting down RPC listener [2668] 03/16/09 15:50:31 Cancelling any pending device requests [2668] 03/16/09 15:50:31 Shutting down JobEngine [2192] 03/16/09 15:50:31 JobStatus thread exiting [2668] 03/16/09 15:50:31 NdmpFHPlugin::fini() - Entering. [2668] 03/16/09 15:50:31 NdmpFHPlugin::fini() - Exiting. [2668] 03/16/09 15:50:31 NdmpFHPlugin::~NdmpFHPlugin() - Entering. [2668] 03/16/09 15:50:31 NdmpFHPlugin::~NdmpFHPlugin() - Exiting. [2668] 03/16/09 15:50:31 Shutting down DeviceManager [4104] 03/16/09 15:50:31 DeviceManager: incoming event fired [4104] 03/16/09 15:50:31 DeviceManager thread exiting [2668] 03/16/09 15:50:31 FS_RemoveFileSys Get the C++ error pretty much straight away everytime now