bank wont print isa statement

Associate
Joined
3 Apr 2011
Posts
1,912
Location
York
me and my girlfriend are in the process of buying a house and one of the things we need is proof we have the deposit for the solicitor so we need to provide 3 months worth of bankstatments.


my girlfriend rings me up while im at work saying llyods wont print her an ISA statment because she gets them once a year, she explained to them that its for a solicitor and they refused and just printed her a balance thing.

i went to my bank just now and asked for the exact same thing except i have 2 isa's a joint debit account (with my girlfriend) and an internet savings account.
barclays prints them for me and stamps them with todays date. i asked the lad behind the glass about why lloyds wouldnt print a statment and he replied "well its her money so i dont understand why they wont print her one"


anyone have any idea's? we kinda need it.
 
My Lloyds ISA account is included in my online banking login, can't you just print it off here/order the statements through here?
 
Solicitor said:
if the funds are in your bank account, we need to see evidence that your funds have been in your account for over two months and therefore require copies of your last 3 months bank statements

i think your right. we could just print the Internet one.

:rolleyes:
 
I had a similar issue when I need some documents certifying. I was advised to go to my bank (lloyds) to get this done. They werent interested.

Simply went to a different branch and they were more than happy to help.

Prob just some poorly trained employee who was talkin nonsense
 
If it comes to the crunch, you can serve them with a "subject access request" under the data protection act, its a very basic legaly binding letter. templates available on the internets.
The bank can legally charge you up to ten pounds to produce any or all the info they have ever held on you.

If they fail to comply, they are in breach of the act, and there is legal recourse for that.
 
opened one about 2 years ago, and opened a new one this year, i just left my money in the old isa collecting about 2.2%.

this years isa is 3.5 i belive (golden isa 3)
 
How can you have 2 isa's?

You can have as many as you like, so long as you only open one per tax year. You can only subscribe (invest) to one isa per year aswell. So its better to transfere your isa to the new one so you have it all earning the highest rate of interest as most will drop after the frst years "bonus" has ended.
 
I'm with Lloyds and they wouldn't print one for me either. They said they could get one posted to me though.
 
Sounds like poor staff training, I would have politely insisted on seeing the manager to complain and get my print out.
 
Natwest refused to give me a bank-statement printout in December '09 when i was trying to get a Mobile Phone contract.

moral of the story? Paperless bank statements suck ass.
 
I believe with Lloyds it'd be like asking for any previous account statement, they'll post one to you if you ring up and ask but not print one in branch.

Just print it out from online banking anyways?
 
Try another branch bud, they will either 1. ask for a small admin charge because of the fact you receive one of these statements for free every year ( I work in a bank and think this is nonsense too :P ). 2. do the damn printout for free which is what we do where I work.

Again try a new branch.
 
Back
Top Bottom