Basic exams to use IT services

[Blackjack Davy]

Dont think there is any point, its only the Boomer Generation and older who are still having problems using computers, not only computers but tech in general.

That generation wont be around for very long so it be a waste of resources, most people born after mid 1970's have no problems using computers and most basic things can be done on smartphones.

Prejudiced much?

To answer the OP though, while we're pushing for lots of important services to be online (anything from driving licenses to benefits to applying for a passport), plus Banking and communications like school, we can't wall the internet off. Sadly. We do however need to be teaching computer literacy to 100% of people and that's ok the curriculum but like most subjects who knows how well it's being taught and whether the kids are really paying attention.

Well yeah not everyone works in IT so they have to work to a lowest common denominator i.e. banks only enforce OTP vis sms text as app only would exclude a good chunk of their customer base if they didn't and this place still allows 2FA via email for instance. Plenty of people driving still don't even have access to computers or phones the young aren't the entire population despite what they might think. Even SMS text is a mystery to my mother she can handle voice but anything more is witchcraft.

I agree. It could be rolled into an existing exam such as the computer driver's license.
It still confuses me that some people still don't know how to use computers and the internet, where computers (PCs and Macs) have been in the home since the early 90s and the internet has been mainstream since the late 90s. At work for example, I still have staff members ringing up asking me how to use MS Teams, when Skype (and similar) have been used for video calls for like, forever. Well since 2007 for my family when making long distance calls.

I've only ever used skype a couple of times and I've never used Teams ever, plenty of people simply don't work in those kind of environments and clearly not everyone is the the same as you.

 

[oweneades]

Merged fields.

That is all i am saying.

SAGE loves doing this with its default Excel output. Fine if you just want to look at say creditor balances but utterly useless if you want to dig in to any real data. Fortunately there is a handy Export as data option which I use wherever possible (unless the existing business process has been built around the normal output and thus changing it would become a whole separate piece of work).