Be and talk talk

jamoor

jamoor

jamoor

Soldato
Joined
22 Jun 2005
Posts
9,068
Location
Nottinghamshire
I have beunlimited at the moment, and I want to join talk talk for telephone only.

Will there be a problem with be if I take my line to talktalk?
 
As long as you make sure they don't grab your ADSL service, or move you to full LLU for the voice service.
 
just the thread i was looking for

At home we have:

1. TalkTalk Phone (+free broadband - we dont use it)
2. Virgin Media Broadband

I want to cancel Virgin and go with Be/O2 Broadband.

Do i just sign up with Be/O2 and let them take over the broadband from talktalk?

is it as simple as that?
 
lmfy2k said:
just the thread i was looking for

At home we have:

1. TalkTalk Phone (+free broadband - we dont use it)
2. Virgin Media Broadband

I want to cancel Virgin and go with Be/O2 Broadband.

Do i just sign up with Be/O2 and let them take over the broadband from talktalk?

is it as simple as that?
Click to expand...

You'll need to contact talktalk and get migration autorisation first. Even though you don't use it, your line is split into voice and data at the other end of the local loop and the data bit is currently routed to talktalk's network. It will need to be disconnected from their kit and re-routed to your new ISP.
Ring Talktalk and ask for your MAC plx
 
It'll depend if the TalkTalk phone is via their LLU operation. If it is, you'd need to get that moved back to BT (or your choice of CPS provider) first.
 
now im even more confused!

right im gona call talktalk tonight and explain what i would like to do

once they do it, will they give me a number of any kind that i need to note and tell Be/O2?
 
You need to get a MAC code from Talk Talk for the ADSL service they provide you with, you then give this number to Be when you sign up and they will arange the migration of the data service.

Make sure you explain very clearly to Talk Talk that you still want their voice service or they may cut you off from that given what a reputation they've got for customer service ;)
 
Hi guys.

Need some advice, ive just called talktalk to ask for the mac to move broadband. The guy said cos our voice and data are on the same LLU they can't give me the mac code.

WTF!

I did explain that other people have done it but he said they see those who probably pay extra for the Internet.

Hmmm

Whatveo I do now? You reckon I can email them to ask for the mac code?
 
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