Be Disconnections

kmufc77 · 19 Oct 2009 at 20:59

Hi im with BE Broadband and keep getting random disconnections that last around 1-3 mins been happening quiet often in the last 2 months has anyone else had any issues? That have been a brilliant isp upto now.

kmufc77 · 19 Oct 2009 at 21:56

AbsenceJam said:
Disconnections are a issue at your end. Try changing your profile in the member centre.

can you explain what you mean please?

kmufc77 · 20 Oct 2009 at 16:13

Thanks guys for your suggestions,would getting a N series router improve any connection issues?

kmufc77 · 20 Oct 2009 at 16:33

markyb said:
I've been getting the same for a couple of days since I joined BE, at first I thought it might be my line. But after heading over to the BE forums, it seems quite a few people are having the same issue.

Mines been getting better. It could also be down to the profile. You can set your profile if you log in via their website. There are three profiles :- Standard, Speed and Stable.

im logged in now to my Be account but cant see any option for profile?

EDIT: Found it

kmufc77 · 20 Oct 2009 at 22:26

Five_Star said:
No, it won't do a thing.

Getting a decent quality filtered faceplate for your master socket will (XTE-2005 springs to mind)

Hi can you explain a little more will i have to buy different cable aswell or simply attach the cable trough the XTE-2005 sorry to be dumb

kmufc77 · 21 Oct 2009 at 00:14

BBC

Ping statistics for 212.58.224.138:
Packets: Sent = 50, Received = 49, Lost = 1 (2% loss),
Approximate round trip times in milli-seconds:
Minimum = 27ms, Maximum = 29ms, Average = 27ms

Goggle

Ping statistics for 209.85.229.106:
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 36ms, Average = 34ms

Ping statistics for 209.85.229.106:
Packets: Sent = 50, Received = 50, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 33ms, Maximum = 36ms, Average = 34ms

C:\Windows\system32> tracert bbc.co.uk

Tracing route to bbc.co.uk [212.58.224.138]
over a maximum of 30 hops:

1 6 ms 99 ms 99 ms bebox.config [192.168.1.254]
2 29 ms 29 ms 28 ms Unknown-00-00-5e-00-01-0a.config [93.97.241.1]
3 * * * Request timed out.
4 29 ms 29 ms 29 ms bbc-gw0-linx.prt0.thdoe.bbc.co.uk [195.66.224.
3]
5 29 ms 29 ms 29 ms 212.58.238.153
6 30 ms 28 ms 28 ms virtual-vip.thdo.bbc.co.uk [212.58.224.138]

Trace complete.