Be there and sky

danman2k said:
it doesnt mention the voucher in the email, just the offer and my unique code for the offer

it was only when i added the pack to the order i saw the voucher had been added also

and the email came from sky not from BE
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Were you able to order online in any way or did you do it over the phone?
 
it was all ordered online, like i said sky sent the email and i just followed the link

it put my code in automatically
 
OK - they said the £100 voucher was only for online orders. I might wait to see if I can get a code emailed and order online
 
I am moving to a new property in the next week or so and am currently with BE. I phoned BE to find out what packages were available and was put through to a sky agent to dicuss packages. I am after a phone line with anytime inclusive calls and unlimited broadband (I don't need fibre) and was offered the above with no installation or activation charges for £22 per month. This included free broadband for a year.
My question is, what is sky like for gaming? I live in London and will be 0.6 miles from the exchange which is a similar distance to what I am now.
I currently get ping's of about 8-10 on UK BF3 servers, can I expect similar from sky?

Ta
 
So it's been a while since I last moved isp with a mac code. I phoned BE to ask for my mac code which was easy enough. I was then transferred through to sky to hear their offer for a fibre install. Was offered half price for six months on the monthly cost of fibre and they'd wave the installation fee. Not really that enticing compared to some of the deals I've seen for those with just regular broadband. It wouldn't really have mattered anyway.
I got my mac code from BE this morning in an email which also came with this paragraph.
If you use your MAC key and do not cancel your account with us your service will continue as normal and you will be billed accordingly. Or if you do not use the MAC key your service will also continue as normal.
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Well I used the mac code to order bt infinity 2 and got the distinct impression that I don't have to do anything else and bt takes care of everything else.
If only it would be that easy. Not long ago I received an email from BE with the subject "Your broadband service is being transfered". Which makes you think everything is going fine. Until you read the content of the email.
Looks like something's gone wrong! BT have told us that there is an ongoing cease order for your landline.
The cease date is 24/06/2013. Please check with your telephone provider what the reason is and contact us on 0808 101 3430. Please bear in mind that if our service gets disconnected, we may need to charge you a £25 re-connection fee as we'd need to send a BT engineer to your local telephone exchange.
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Obviously I'm going to phone BE and let them know whats going on but is this the typical experience when using a mac code these days? One company tells you one thing while the other tells you something else. Anyone on here had experience of leaving BE and able to offer some insight to the process?
 
^ What you needed to do is tell BE you want to cancel and ask them for a MAC key. It's likely that you need to give BE a month's notice, therefore, your service with them won't end for a month - they'd give you the end date.

Then you sign up to BT and let them know that your BE service doesn't end until the given end date. They should be able to arrange for the engineer to arrive as soon at the cut off day has passed.

For now you need to contact BE to obtain an ending date.
 
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