Be value

LewisStuart · 4 Dec 2009 at 23:46

My mum just got Be value installed which is supposed to be up to 8mb, I checked the stats & its sync'd at around 14mb, download speed exceeds 1000kbps,

Is this normal for a £6.75 a mth service or will they throttle it down to nearer 8mb soon?

Ryan111 · 4 Dec 2009 at 23:55

8mb = 1024kbps (theoretically)

I usually pull 2500kbps from my 20meg virgin.

manic_man · 5 Dec 2009 at 00:32

No it isnt normal, someone at BE has messed up your accounts profile.

If you are paying for the 8Mbit service and your line can handle 14Mbit, then you should see a solid 8mbit / 1.3Mbit sync.

Whether you make a webnote and let them know is up to you

Theoretically a 14mbit sync should see downloads of around 1.5mb/s maximum, though if you are using wireless through the BEBox, it is effectively capped at around 1.3mb/s as the BEBoxs Wifi isn't the best.

marc2003 · 5 Dec 2009 at 00:44

manic_man said:
No it isnt normal.

i do believe you are wrong. it is normal for the connection to be un-restricted for the first days. it will revert back to 8mb soon enough. for some people, seeing the extra speed they can get might prompt them to upgrade their package. conversely, for people who ordered "upto" 24mb and their line supports less than 8mb, they can downgrade to save money.

pmbuzz · 5 Dec 2009 at 00:56

marc2003 said:
i do believe you are wrong. it is normal for the connection to be un-restricted for the first days. it will revert back to 8mb soon enough. for some people, seeing the extra speed they can get might prompt them to upgrade their package. conversely, for people who ordered "upto" 24mb and their line supports less than 8mb, they can downgrade to save money.

In my opinion, this is more likely.
It can take up to 10 days for your line to "settle" at it's proper speed.

thepeganator · 5 Dec 2009 at 00:59

Count yourself lucky.

The deal is amazing, so cheap for 8mb!

manic_man · 5 Dec 2009 at 01:22

marc2003 said:
i do believe you are wrong. it is normal for the connection to be un-restricted for the first days. it will revert back to 8mb soon enough. for some people, seeing the extra speed they can get might prompt them to upgrade their package. conversely, for people who ordered "upto" 24mb and their line supports less than 8mb, they can downgrade to save money.

Fair enough.

it wasn't what I personally experienced when I had it installed for my grandparents, however that was about 2 years ago so maybe they do things differently now.

kylew · 5 Dec 2009 at 03:43

Be's great, I'm on Be Pro, I sync at 24,500 down and 2800 up! For £15 a month! :cool:

markyb · 5 Dec 2009 at 17:59

marc2003 said:
i do believe you are wrong. it is normal for the connection to be un-restricted for the first days. it will revert back to 8mb soon enough. for some people, seeing the extra speed they can get might prompt them to upgrade their package. conversely, for people who ordered "upto" 24mb and their line supports less than 8mb, they can downgrade to save money.

This is correct. Normally what happens to quite a few people on the BE forums until their profile and account is fully setup.

Welcome to BE

Fantastic service