Belkin 54g network issues

scwba06 · 9 Jun 2012 at 16:57

Well my brother rang me yesterday saying that the wireless network I set up some 2/3 years ago without any problems has suddenly died to all devices previously connected to it.

His description is that the network is discoverable but has 0 signal and is now unsecured. Apparently a new unsecured network called Belkin 54g has appeared but this only has local connectivity. The router is connected to a virgin media modem providing 20mb broadband, send and receive lights are working and the router shows that it is connected to the Internet.

Without knowing too much about routers and being 100 miles away from it I was wondering if anyone knew some idiot proof advice for him to either diagnose the problem or solve it

KIA · 9 Jun 2012 at 17:41

Factory reset of the access point.

scwba06 · 9 Jun 2012 at 22:32

KIA said:
Factory reset of the access point.

That was my advice. He's done it 3 times no change

KIA · 10 Jun 2012 at 10:25

scwba06 said:
That was my advice. He's done it 3 times no change

Sounds like a dead device. Can he access the web interface of the access point using a wired connection?

scwba06 · 10 Jun 2012 at 13:23

KIA said:
Sounds like a dead device. Can he access the web interface of the access point using a wired connection?

Probably but I didn't want him to try without me being there he's a bit technophobic. Il try and get him to find the router ip and access it through wired connection. Best thing to do is try a manual reset and then set up a new network?

KIA · 10 Jun 2012 at 13:34

You said the factory reset didn't work?

Accessing the web interface would give a good idea as to whether the device is dead or alive.

scwba06 · 10 Jun 2012 at 17:15

KIA said:
Sounds like a dead device. Can he access the web interface of the access point using a wired connection?

KIA said:
You said the factory reset didn't work?

Accessing the web interface would give a good idea as to whether the device is dead or alive.

Yea no joy with the reset, I'm gonna ring him later run through what to do and see what he can tell me