Belkin Router

Steve09

Steve09

Steve09

Soldato
Joined
19 Jul 2006
Posts
2,967
Location
Leicester
We have a Belkin Wireless Router which we've had for just over 4 years now and it's served us well.
The past couple of days, we've been losing the telephone line connection to the Router, therefore losing the Internet connection and the only way to get it back is by switching it off and then back on.

The Router is upstairs, connected by a telephone line extension where it has been for about 18 months now and it's been fine.

I'm going to try the Router in the master socket downstairs tomorrow to rule out the telephone extension wire to upstairs, but if it still loses the telephone line connection, is it possible that the Router is on its way out and is this a common indicator (Losing telephone line connection)?

Thanks :)
 
I've just put the Router downstairs now to see if it looses connection again.
Within 12 minutes of the original post, it lost connection again.
 
I would speak to your broadband provider and ask them to look at the line stats and see if they can see anything unusual. Things like noise margin etc.

Rgds
 
After about 40mins the Router lost connection downstairs.
I'm going to change the microfilter downstairs and see how it goes.

Thanks
 
The Router's just lost connection again, which is plugged into the master socket with the new microfilter.
I don't know what to do now, give it a few days to see what happens incase it's the ISPs/BTs fault?
 
It does sound more like a line issue than a hardware problem on your end. When it is connected, are you getting similar speeds to usual?
 
Yep, we're still getting around the same speed as we normally do.
The disconnects became more frequent last night, it was happening every couple of minutes in the end.
 
If it's happening more in the evening, then I'd say it's something to do with the isp rather than the router, probably an over-contested exchange or similar.
 
Is that the same speed from some speedtest or the same speed as reported by the router?
The router itself should give some statistics like SNR margin, attenuation etc as well as the speed it's connected at. Any competent ISP will likely want you to try another router to make sure yours isn't broken (and if it's a 4 year old Belkin which takes a power cycle to fix, odds are it's your router).

probably an over-contested exchange or similar
Click to expand...

Congestion (or an "over-contested exchange", whatever that is) won't cause sync loss. This isn't dial up.
 
The router is reporting the same sort of speed and we're getting the same sort of speed on speedtest.net
It's been disconnecting in the day time too but a bit more spaced out which was happening until about 12am last night then it was doing it frequently.

Going into town now and will be buying a new Router, even if it still happens atleast we've ruled out the Router and to be honest it could do with being upgraded.
 
Didn't buy a Router as there were no decent ones in the shops I went/they were overpriced.
I've been looking at the Belkin F5D8633/F5D8033 package for £75 which seems a good buy, are there any other Routers I should be looking at.
Initially looking at Belkin as that's all I've had and it's lasted and worked very well constantly for 4 years.
 
Well I've had problems with many Netgear products which all consistently overheat. So I'd say not to get anything from Netgear. Not sure about Belkin though.
 
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