Benq EW2420 - Stuck pixels

[Liamz51]

I recently bought a BenQ EW240 24" monitor.

I was reasonably happy with it, had it about 2 months, but today a cluster of maybe 3 pixels has stuck on grey. This cluster is approximately 1cm from the left hand side of the screen.

I was wondering do I have any comeback to the supplier over this? Or is there a way to fix the issue?

I was only borderline happy with the monitor in the first place, this issue just tips me over the age of wishing I'd of bought something else.

 

[Jake_C]

There are applications out there which are designed to aid the err unsticking? of stuck pixels. They fill the screen with a block of colour and rapidly change it. You'd then have to leave it doing that for a while. It won't necessarily work though.

 

[MOOGLEYS]

Unfortunately the technology used means that stuck or dead pixels can happen at any time. Tbh a 1080p screen has 2073600 pixels a few failings should be expected.
I have one on my new 27" which is a pain but only really noticeable in bright areas.
There are guidelines on how many there can be before you can get a warranty repair if you google....