BenQ FP214W - is this s problem

JIMBOC · 2 Mar 2007 at 13:06

Hey Folks,

Have just recieved the BenQ FP214W and am very pleased with it overall. I have however a reservation that I would welcome your opinions on.

I have noticed that the monitor is lighter in one side than the rest of the panel. It is most noticable with dark/black images but is also evident as slightly washed out colors at other times. This is only a problem when sat in line with the centre of the monitor (as one would under normal use) - if I position my head in line with the lighter side the problem goes away (at that side).

Is this a problem with the monitor or a limitation of the flat panel technology at this size and resolution.

Here's a couple of piccys of my perceived problem. The pictures are taken in a dark room with a high ISO so appologies for the graininess/noise.

Any thoughts? Should I be looking to exchange the monitor?

James

Gun9 · 2 Mar 2007 at 13:13

I wouls rma it mate for that kind of money,you want it to be perfect!.

snow patrol · 2 Mar 2007 at 14:37

that's what's known as backlight bleed. It MIGHT get better after a few days (some people report that with backlight probs) but if it doesn't i think you should RMA it because that's pretty bad.

Reality|Bites · 2 Mar 2007 at 14:40

Have you tried adjusting the settings in your monitors control panel?

My FP241W doesn't have the problem your having.

JIMBOC · 2 Mar 2007 at 15:05

Yup, tried all sorts of combos of contrast, brightness, colors etc - all with little effect. I have yet to use any connection other than DVI-D

@snow patrol - Just for my understanding how does this get better - should I be looking to soak/stress test the panel somehow?

snow patrol · 2 Mar 2007 at 15:53

JIMBOC said:
Yup, tried all sorts of combos of contrast, brightness, colors etc - all with little effect. I have yet to use any connection other than DVI-D

@Snow Patrol - Just for my understanding how does this get better - should I be looking to soak/stress test the panel somehow?

not entirely sure. Just give it some normal heavy usage and judge it in 2-3 days. I remember a lot of people with the same monitor i currently have saying their backlight problems decreased significantly after a short time. And if yours doesn't, then you'll still be able to RMA it no probs.

JIMBOC · 2 Mar 2007 at 16:07

spose it can't hurt running some 'stuff' over the w/e to see if this helps - tnx for the suggestion

Have yet to speak to BenQ tech sup as well which may help, you never know ...... but not holding my breath

From all my pre purchase research not one review has mentioned this as a problem with the FP241W so hopefully the issue will be recognised and sorted within a week or two ...

Would still be interesting to hear from others that have had a similar issue ...