BenQ FP241W - Fault?

AgedIdiot · 23 Apr 2008 at 19:00

Had for just under a week - am pleased with the monitor except noticed yesterday that without any reason the screen went black (as of switching off) and then ran normally again.

Did it today whilst on internet - (funnily enough just after I hit 'enter' to Inl Rev web site) and noticed that it did not switch off /on it just went black and then back to normal.

No re-finding signal etc

The back to black only lasts a second .

Anyone any thoughts.

Thought possible Gpu glitch but then realised such was not a problem with the Samsung 205 I had before (although am running at higher res)

Faulty monitor??

Incorrect model no amended- Edit

AgedIdiot · 23 Apr 2008 at 19:20

Just a new(cheap) cable ? - not gold plated etc?

AgedIdiot · 23 Apr 2008 at 19:28

Thanks - will give it a go.

£400+ on a monitor and they sell it with a duff cable - :confused:

AgedIdiot · 24 Apr 2008 at 20:10

Running XP.

Have ordered a new Dual link cable ; which should arrive tommorrow.

Will then give it a go - I hope it cures it as otherwise monitor seems to be a good 'un

Would just mention that first 205BW suffered in a similar way (except it was much more common and lengthy) - swapped for a different one - no such problem !!

AgedIdiot · 25 Apr 2008 at 19:36

New dual link cable has arrived and installed - hopefully this will cure the problem

AgedIdiot · 26 Apr 2008 at 08:22

Major differences between the cable supplied and the one I bought are firstly that it's dual link rather than single link and secondly the cable is sowewhat thicker (better sheilding ?).

It's longer (2m rather than 1m) so is easier to connect etc

Has the problem gone ? TBH I do not know with any certainty.

I have had no episodes with the new cable -as far as I know . So far so good.

But as :-

1) I didn't know I had any problem for the first 3/4 days of ownership.

2) It only occured twice that I saw and I did not see any pattern emerging ;making it difficult to watch for /anticipate.

3) I do not sit in front of the screen all the time it is on and it might/may have done it/do it without my knowledge.

Only thing to do is use as normal and wait and see; which is what I intend to do.Fingers crossed.

AgedIdiot · 1 May 2008 at 20:31

Been a week now & no re-occurance

New cable appears to have solved my problem.

AgedIdiot · 1 May 2008 at 22:48

Was a Plexus DVI-D Dual link 2m cable.

AgedIdiot · 1 May 2008 at 23:11

To setter and other posters

My thanks :cool:

My apologies for not thanking previously - as my mother would say ' manners' !!

AgedIdiot · 4 May 2008 at 01:32

glad to hear you got it sorted

Not so sure now

Also 'found' 3 dead pixels. Only owned it for 2 weeks :mad:

Not sure wether to return to O.C's or RMA via BenQ.

Will sleep on it. Anyone any views on alternative's; do want HDCP though so Hazro 23" maybe?