BenQ FP241W, Got it replaced and is now worse than before

[nikuls]

That pretty much says it all. I got an on-site swap because my previous one had issues with the hdmi port and the menu was slow.
Apparently the slow menu and semi-broken hdmi port comes as standard as my replacement is exactly the same.
Oh, except this new one has a dead pixel and a broken stand.

Cheers BenQ

 

[nikuls]

Yeah, it's so frustrating. I hope they keep my record so I don't have to give them proof of pruchase all over again. Effort.

brakinup - how is your HDMI and OS? because i've had 2 with the exact same problems now. The hdmi is choppy and poor quality (could this be my cable?) and the menu is really slow to refresh. also there's no auto switching with inputs...