BenQ FP241WZ problem

bluemistywaters · 9 Oct 2007 at 15:49

Hi,

I have noticed a strange problem with my 24" BenQ,
When i press the on/off button on the side of the monitor my
pc does a reset? It was ok in the past?
I have another weird fault where the screen goes black at random intervals.
example> today went black 4 times for about 4 seconds each time... after that was fine.
Is it my GPU or montitor at fault ? or anyting else?

cheers

J

R5GTT · 11 Oct 2007 at 13:25

Do you have the USB lead linked to your PC (the one that drives the small 2 port hub on the side of the screen) It could be something with that causing the PC to reset.

I've actually noticed the blacking out a few times aswell. It only goes black for maybe 3 or 4 seconds and quite randomly.

Anyone have any ideas?

bluemistywaters · 11 Oct 2007 at 17:56

Yes the USB lead is in and a USB headset connected to the monitor,
Been like that since i got it but the fault is more recent.
But i might try taking the USB lead out to see if that helps.

The blacking out is very random, Its done it 6 times today for a few seconds each time and then been on for 6 hours solid and no problems.
I am going to swap my monitors arround to see if i get the same problem on the other pc, and if same problem I will give Benq a call.

j

Hambut_Bulge · 12 Oct 2007 at 09:30

Hi, I've been looking to get a 24", and the BenQ had made it on to my shortlist and I was poised to buy, so I read your post with a bit of alarm. Just done a quick google and it seems this might be a problem with this particular monitor. Also some suggestion (not confirmed for definite) that it might be to do with an incompatibilty with ATI cards: http://www.hardforum.com/showthread.php?p=1030933693

R5GTT · 12 Oct 2007 at 11:00

Yeah I was reading that yesterday, I have an Nvidia though. However for the past few days I havn't had the blacking out problem. I did update my graphics drivers the other day so I'll let you know if/when it happens again.

Hambut_Bulge · 12 Oct 2007 at 12:34

Been trawling through the official thread on hardforum.com and found this claimed fix. Either one of you want to give it a go?

bluemistywaters · 12 Oct 2007 at 12:45

Hambut_Bulge said:
Hi, I've been looking to get a 24", and the BenQ had made it on to my shortlist and I was poised to buy, so I read your post with a bit of alarm. Just done a quick google and it seems this might be a problem with this particular monitor. Also some suggestion (not confirmed for definite) that it might be to do with an incompatibilty with ATI cards: http://www.hardforum.com/showthread.php?p=1030933693

When I googled I came up blank and did not see that forum,
So it seems its a common thing.

I am on a pair of ATI X1900XTX

going to contact Benq... see what they say

R5GTT · 12 Oct 2007 at 13:43

Hambut_Bulge said:
Been trawling through the official thread on hardforum.com and found this claimed fix. Either one of you want to give it a go?

nice find I didn't read that bit. I'll check it when I get home it could be that in my new drivers its enabled by default hence the reason I've not had the problem for a few days, if not i'll switch it on and see how it goes.

Hopefully sorts it because it is actually a very nice monitor and I've never regretted buying it even though it cost the amount it did :eek:

LLBDTiberio · 14 Oct 2007 at 02:17

Hmm, have the same monitor but I havent experienced that problem since getting it.
Perhaps its because im running a Ati HD2900XT?
Hope BenQ can you

.