Having had ongoing issue with my Benq 3201pt basically since I got it I eventually got it replaced by another monitor, this one suffers from the same issue and as an added bonus comes with a few free dead pixels. However it seems Benq are adamant about digging their heel's in about not replacing it.
They're claiming its a "power issue" and an "rd filter" will fix the issue. Thats despite the fact no other monitor I've owned has ever had an issue like this, even my 3 benq g2222hdl panels in eyefinity.
After the email about the filter i basically told them id prefer a replacement, and if the issue persists id look for something after-market. To that i got the following response:
Seriously? Screen glitches, the monitor randomly powering off are all somehow related to a mains issue and all somehow only affect this particular screen?
They're claiming its a "power issue" and an "rd filter" will fix the issue. Thats despite the fact no other monitor I've owned has ever had an issue like this, even my 3 benq g2222hdl panels in eyefinity.
After the email about the filter i basically told them id prefer a replacement, and if the issue persists id look for something after-market. To that i got the following response:
Seriously? Screen glitches, the monitor randomly powering off are all somehow related to a mains issue and all somehow only affect this particular screen?
Apparently just showing them the same video showing the same issue on the original panel isn't enough...