BenQ xl2410t & 3D glases incompatable

[Cactus]

i have the xl2410t monitor on a gforce gtx 580.

when i try to turn on stereoscopic i get a message in red writing on the screen saying
Warning: trying to run strereoscopic 3d in a non-stereo display mode. see documentation for acceptable stereoscopic 3D modes
and then i just get the message saying hardware failed...
does anyone know how to correct this? ive reinstalled drivers etc and read through the documentation but cant seem to figure it out?

 

[Cactus]

yeah got that kit, with the ir receiver all plugged in and recognised, glasses charged up etc..
if i didnt have that i dont think it would give me this error, it says " trying to run strereoscopic 3d in a non-stereo display mode." which is why i think it must be the monitor but i spose it could be the gfx card?