Best courier to use?

PureAppleJuice · 1 Aug 2011 at 22:30

Hello all,

I need to RMA a PSU to Overclockers. Any thoughts as to the best/cheapest courier to use? It weighs a tonne and RM Standard Parcels strikes me as being slightly unreliable, unless I'm wrong?

Thanks.

Tephnos · 1 Aug 2011 at 22:33

Get them to collect it. It's their obligation.

Cleeecooo · 1 Aug 2011 at 22:33

PureAppleJuice said:
Hello all,

I need to RMA a PSU to Overclockers. Any thoughts as to the best/cheapest courier to use? It weighs a tonne and RM Standard Parcels strikes me as being slightly unreliable, unless I'm wrong?

Thanks.

have a look HERE

Citylink, TNT and DHL have all been good the many times i've used them.

RM is one of the best - I always use them. Better to get a next day thoug, and keep it under £10 as IIRC, that's the max ocuk will refund you.

Every time I RMA a graphics card (happens quite a lot), I use RM special and it arrives next day by 1

Cleeecooo · 1 Aug 2011 at 22:34

LC155 said:
Get them to collect it. It's their obligation.

Don't think it is actually?

Tephnos · 1 Aug 2011 at 22:35

Cleeecooo said:
Don't think it is actually?

Last I heard, they have to pay for the postage back the way if the product is fault (hence RMA). They won't do it unless you ask them.

Know this because I RMA'd a monitor, asked them to send the courier to collect and they set it all up.

Moothead2 · 1 Aug 2011 at 22:36

I've sent back things with the rainforest and a business seller on the bay and they both sent their couriers to collect it.

Cleeecooo · 1 Aug 2011 at 22:37

LC155 said:
Last I heard, they have to pay for the postage back the way if the product is fault (hence RMA). They won't do it unless you ask them.

Know this because I RMA'd a monitor, asked them to send the courier to collect and they set it all up.

They don't have to though

Moothead2 said:
I've sent back things with the rainforest and a business seller on the bay and they both sent their couriers to collect it.

Good seller then

Tephnos · 1 Aug 2011 at 22:39

Cleeecooo said:
They don't have to though

Hush, you!

Wrong choice of words, but they have (or SHOULD, don't pay it for them!) to pay for the postage costs back, the courier is optional (but easier)

Cleeecooo · 1 Aug 2011 at 22:40

LC155 said:
Hush, you!

Wrong choice of words, but they have (or SHOULD, don't pay it for them!) to pay for the postage costs back, the courier is optional (but easier)

Much better

dfarrall · 1 Aug 2011 at 23:05

I use myhermes or parcelmonkey - They use DHL and the like, never had a problem.

Cleeecooo · 1 Aug 2011 at 23:06

I disliked Hermes. Yodel is quite good

dfarrall · 1 Aug 2011 at 23:30

Cleeecooo said:
I disliked Hermes. Yodel is quite good

Whys that? Theyre my most used, just interested incase i have a problem.

Cleeecooo · 1 Aug 2011 at 23:33

dfarrall said:
Whys that? Theyre my most used, just interested incase i have a problem.

Guy came in a ****ty old car and droppe the parcel *facepalm*

Parcel arrived other end broken.

Not professional at all.

dfarrall · 1 Aug 2011 at 23:35

Cleeecooo said:
Guy came in a ****ty old car and droppe the parcel *facepalm*

Parcel arrived other end broken.

Not professional at all.

Hm interesting, only even seen them pick the parcels up in vans. Might stick to parcelmonkey in future then.

Cleeecooo · 1 Aug 2011 at 23:39

dfarrall said:
Hm interesting, only even seen them pick the parcels up in vans. Might stick to parcelmonkey in future then.

I found that the two best budget ones were HDNL and Yodel.

For next day, Citylink, TNT and DHL are all really good.

DefiantAsh · 2 Aug 2011 at 00:38

LC155 said:
Get them to collect it. It's their obligation.

This, i still haven't been refunded my £7 for RMA'in a keyboard...

dfarrall · 2 Aug 2011 at 00:42

Cleeecooo said:
I found that the two best budget ones were HDNL and Yodel.

I hate HDNL, the drivers are absolute ****ers, never actually try and deliver but say they do. Plus the nearest depo from both my flat and house is about 30 mins..

Just a really bad company imo.

Never experienced yodel, might give em a go next time.

PureAppleJuice · 2 Aug 2011 at 09:08

So if I get a courier to collect it, and it does turn out to be faulty (which it is) would OcUK refund the postage?

Cleeecooo · 2 Aug 2011 at 09:10

dfarrall said:
I hate HDNL, the drivers are absolute ****ers, never actually try and deliver but say they do. Plus the nearest depo from both my flat and house is about 30 mins..

Just a really bad company imo.

Never experienced yodel, might give em a go next time.

Only reason I like them is cos they come really late which is useful for me

PureAppleJuice said:
So if I get a courier to collect it, and it does turn out to be faulty (which it is) would OcUK refund the postage?

Yes, up to IIRC £10

PureAppleJuice · 2 Aug 2011 at 09:12

Okay great - Thank you for the help you beautiful people.