Soldato
- Joined
- 14 Apr 2004
- Posts
- 11,886
- Location
- UK
In relation to the companies you've blacklisted what are your favourite companies to directly deal with?
For me it has to be Logitech. I have never experienced such excellent CS. They've replaced my dinovo keyboard set 3 times without any questions, the last one they sent was the upgraded laser version. They've also replaced my Z-5500's, again no questions asked delivered and picked up within a few days.
I will continue to buy all my peripheral related goods from Logitech, their Customer Service is out of this world!
Fortunately that's the only company I've contacted directly. The rest are usually via the store you buy from.
Share your experiences
For me it has to be Logitech. I have never experienced such excellent CS. They've replaced my dinovo keyboard set 3 times without any questions, the last one they sent was the upgraded laser version. They've also replaced my Z-5500's, again no questions asked delivered and picked up within a few days.
I will continue to buy all my peripheral related goods from Logitech, their Customer Service is out of this world!
Fortunately that's the only company I've contacted directly. The rest are usually via the store you buy from.
Share your experiences