Best Software to control another Mac (like Teamviewer)

[nantucket66]

My parents are new to Mac and as such they are having fun(!) getting used to all of the differences between windows and osx. They've had their Macbook Air a little while now and when they get stuck I used to jump on with Teamviewer to show them what to do (they live 40 minutes away so that is quick and easy).

Cue phonecall the other day, I go to use Teamviewer (for the first time in a couple of months) and it seems I couldn't get it to do anything on my Mac and as I'm a TalkTalk customer I can't even get on their website anymore.

Can anyone recommend some similar software I can put on both machines please?

I see my parents a couple of times a week so it's easy to jump on when I'm there, but inevitably I'll get a phone call at 10pm asking me to do a little favour for them.....

Cheers

 

[ic1male]

It seems this feature has been neglected. Apple's own Remote Desktop is more for corporate networks. Back to my Mac is really for one user who has two computers as they both need to be logged in with the same iCloud account.

I did come across an extension for Google Chrome https://chrome.google.com/webstore/...esktop/gbchcmhmhahfdphkhkmpfmihenigjmpp?hl=en called Remote Desktop but have never tried it.

 

[bloodiedathame]

I use Chrome Remote desktop and it's very good. I think you'd need to be signed into your own Google account on both machines however.

 

[nantucket66]

S

I use Chrome Remote desktop and it's very good. I think you'd need to be signed into your own Google account on both machines however.

Sounds good to me, quite happy to have my parents sign in using my google account on their machine for the odd time I need to use it.

 

[AyeAyeAhoy!]

I go to use Teamviewer (for the first time in a couple of months) and it seems I couldn't get it to do anything on my Mac and as I'm a TalkTalk customer I can't even get on their website anymore.

Why on earth have TalkTalk blocked access to Teamviewer?! That's nuts!

 

[The_Abyss]

Probably something to do with them allowing all their customer data to be hacked and stolen...

 

[d_brennen]

Probably something to do with them allowing all their customer data to be hacked and stolen...

"Good evening madam, I am calling from Microsoft"

"I have a Mac"

"Yes that's correct, the Windows on your Mac has a virus, please be installing TeamWuewer and I will assist. For security purposes what is your mother's maiden name and your date of birthing?"
...

On a side note, my mother in law had issues with stuff working (Inc WhatsApp, teamviewer) because of the adult content filter being enabled, Virgin media. Once that was disabled everything was fine

 

[Deleted member 138126]

Do you have a Mac as well? If so, you can remote control their Mac from the Messages app.

 

[ic1male]

Do you have a Mac as well? If so, you can remote control their Mac from the Messages app.

Bravo! I could have sworn I'd seen some other way but Google was bringing up nothing relating to Messages. At least Apple hasn't completely abandoned such a thing for consumers as I thought they might have.

https://support.apple.com/en-gb/guide/messages/screen-sharing-icht11883/mac

 

[Deleted member 138126]

Bravo! I could have sworn I'd seen some other way but Google was bringing up nothing relating to Messages. At least Apple hasn't completely abandoned such a thing for consumers as I thought they might have.

https://support.apple.com/en-gb/guide/messages/screen-sharing-icht11883/mac

It works really well, I’ve used it a couple of times.