Hi guys!
Just in need of a bit of advice and recommendation. Situation as follows: I'm a hosting reseller and one of my clients relies very heavily upon a Smartstats installation to monitor traffic for his business. The whole lot went down last week, losing the complete history. To say he was spitting feathers is an understatement. My hosting company didnt back it up (apparently because they couldnt do a restore on shared hosting) and are frankly indifferent, with me caught in the middle.
I now need to find a good, secure option for monitoring traffic. Will any third party offerings be up to the job? I'm looking for recommendations and general advice here. Swapping hosts is an option I would consider but would rather avoid.
Any advice very warmly received!
Steve
Just in need of a bit of advice and recommendation. Situation as follows: I'm a hosting reseller and one of my clients relies very heavily upon a Smartstats installation to monitor traffic for his business. The whole lot went down last week, losing the complete history. To say he was spitting feathers is an understatement. My hosting company didnt back it up (apparently because they couldnt do a restore on shared hosting) and are frankly indifferent, with me caught in the middle.
I now need to find a good, secure option for monitoring traffic. Will any third party offerings be up to the job? I'm looking for recommendations and general advice here. Swapping hosts is an option I would consider but would rather avoid.
Any advice very warmly received!
Steve