Best way to monitor employee emails?

[theforce]

I have tried searching the net but l couldn't find anything concrete about this. Employees are using Outlook(POP3) to send and receive emails which from what l know doesn't leave a copy on the server unless you configure Outlook not to delete the email from the server.

Is there a way for emails, received and sent via Outlook to remain on the email server without the employee being able to delete any mail that resides on the mail server?

Thanks

 

[Nymins]

Some archiving software or Exchanges built in archiver would work. Think you need a certain version of it to use the feature though.

 

[Caged]

You can use an email package which supports legal holds and e-discovery, such as Office 365. Be very careful how you use it though, there are a lot of laws to protect employee's email - you need to be looking for something specifically, you can't just go browsing through an inbox. I don't know if these apply where you are but you should be aware of the legal implications.

 

[theforce]

Be very careful how you use it though, there are a lot of laws to protect employee's email - you need to be looking for something specifically, you can't just go browsing through an inbox. I don't know if these apply where you are but you should be aware of the legal implications.

Thanks for the replies guys. Laws only protect public sector workers in Cyprus. For the rest, the employee can do pretty much what he or she likes.

I am a bit confused. Can't an employer check what e-mails a employee sends to his customers? I am not talking about checking the employee's personal email account on Hotmail or gmail or anything like that.

 

[Caged]

It's a minefield:

http://www.findlaw.co.uk/law/employment/other_employment_law_topics/500160.html

As an employer you can't just open up one of your staff member's email accounts and start browsing through it.

 

[cats_five]

You are talking about emails your employee sends on your behalf to customers? If so, you should be able to find copies of the sent emails on the server, but you might need to switch the client setup from POP3 to IMAP. BTW what server software is being used?

 

[Furyus]

If you looking at monitoring E-mails, When I worked at Lloydstsb on the exchange team we implemented Cisco Iron port which was pretty good at filtering and picking on certain words