Beware G-Sync Compatibility Monitors

SpeckleD · 28 Oct 2019 at 12:50

Just a word of warning to anyone thinking about buying a G-Sync compatible monitor, they are only compatible with 10 series and later Nvidia GPU's.
I replaced my Dell G-Sync monitor with an Asus VG27A that will not work with my Titan X (Maxwell) GPU.
Would have been nice to know this prior to purchasing the monitor, there is very little information regarding this unless you specifically go looking for it so thought i would post here for others so they don't fall into the same trap i did.

snips86x · 28 Oct 2019 at 12:59

This is well known.

What gpu are you using? 970/980/ti?

JediFragger · 28 Oct 2019 at 13:26

snips86x said:
This is well known.

Yup, research should have been done.

SpeckleD · 28 Oct 2019 at 20:41

As stated in my post, it’s a titan X many people like myself will assume that G-Sync compatible means exactly that.
Nothing in the specs of the monitor tell you it only works with a 10 series card, it’s only when it didn’t work and I started digging did I find out.
If it’s well known should it not be published on the sales pages or retailers to warn customers?
That is the purpose of my post

Steveocee · 29 Oct 2019 at 10:21

SpeckleD said:
As stated in my post, it’s a titan X many people like myself will assume that G-Sync compatible means exactly that.
Nothing in the specs of the monitor tell you it only works with a 10 series card, it’s only when it didn’t work and I started digging did I find out.
If it’s well known should it not be published on the sales pages or retailers to warn customers?
That is the purpose of my post

And why would it? The G-sync compatibility is down to the GPU's driver. It was very clear when they launched the driver that this only applied to 10 series and upwards so it looks like you must have missed that changelog when you have been updating.

Manufacturers will happily tell you what there product WILL do or what it IS. The monitor won't make you a cup of coffee but they don't write that on the box either.

SpeckleD · 29 Oct 2019 at 13:26

Well it’s obvious the point of this post has been completely missed, let’s hope those than need it see it and everyone else will pipe up with an opinion. If it’s that well known it’s a shame customer services didn’t know when I contacted them to ask what gives.

Steveocee · 29 Oct 2019 at 13:27

SpeckleD said:
Well it’s obvious the point of this post has been completely missed, let’s hope those than need it see it and everyone else will pipe up with an opinion. If it’s that well known it’s a shame customer services didn’t know when I contacted them to ask what gives.

The point wasn't missed at all. Always do your research properly.

bazzabear · 29 Oct 2019 at 13:33

When you say 'not compatible', do you just mean the G-sync ability can't be used? I'm assuming the monitor itself works fine?

SpeckleD · 29 Oct 2019 at 13:36

Correct, no G-Sync but the monitor in every other respect I fine.

varkanoid · 30 Oct 2019 at 17:21

SpeckleD said:
Well it’s obvious the point of this post has been completely missed, let’s hope those than need it see it and everyone else will pipe up with an opinion. If it’s that well known it’s a shame customer services didn’t know when I contacted them to ask what gives.

Which customer services ?

https://www.nvidia.com/en-us/geforce/news/g-sync-ces-2019-announcements/

There are good monitors out there though, and so to bring these monitors to GeForce gamers, and expand the G-SYNC ecosystem, we’re introducing “G-SYNC Compatible”. We will test monitors that deliver a baseline VRR experience on GeForce GTX 10-Series, GeForce GTX 16-Series and GeForce RTX 20-Series graphics cards, and activate their VRR features automatically, enabling GeForce gamers to find and buy VRR monitors that will improve their gaming experience

SpeckleD said:
Would have been nice to know this prior to purchasing the monitor, there is very little information regarding this unless you specifically go looking for it so thought i would post here for others so they don't fall into the same trap i did.

One click away from the Gsync compatible monitor page

FatherOfDragons · 12 Jul 2020 at 00:10

SpeckleD said:
Well it’s obvious the point of this post has been completely missed, let’s hope those than need it see it and everyone else will pipe up with an opinion. If it’s that well known it’s a shame customer services didn’t know when I contacted them to ask what gives.

well I for one appreciate your post. I’m looking to buy a dell S3220DGF with for my RTX2070 and spent some time researching the monitor compatibility and not so much the video card.
Your post was helpful for me and I felt compelled to creat an account and log in to leave this comment as it is a shame there are so many arrogant personalities in this environment that are trying to overcompensate for their own insecurities.
Thank you SpeckleD. Ignore the kids.