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BFG Lifetime warranty

Even if the address was different,it could have been bought as a gift from one person to another :)
 
lowrider007 said:
I don't quite get this, how do BFG know the original owners address ?, I say this as I will no doubt want to sell my BFG 8800gtx in the futre and would like to sell it with the life time warranty.
You can't transfer warranties unless its specifically says so in the manufactures warranty conditions. The only one I've every seen like that is the US version from XFX, called double lifetime. The manufacturers extended warranty, i.e. beyond the normal retail warranty. Is only between the buyer and manufacturer. In some cases, hard drives for instance, the manufacturer warrants the product directly. I've never seen this for graphics cards. Generally they request proof of purchase to prove you are the original owner. In some instances, I've seen this a few times, the warranty is only valid if the product is registered within a certain time frame from purchase, e.g. 30 days. Its aways best to find and read the warranty conditions just in case.

http://support.wdc.com/warranty/policy.asp

The limited warranty extends only for the period of time set forth in the Product documentation. The period commences from the date of manufacture appearing on the Product label of the original Product purchase. To verify the warranty of your Product, please use our online Warranty Status Check service. In the United States, some states do not allow limitations on how long implied warranties last, so the above limitation may not apply to you.

http://www.bfgtech.com/tech_redux.html#lifetime

BFG Technologies is proud to warrant the original purchaser of the graphics card included in this package ("Product") that the Product will be free from defects in material or workmanship for as long as the original purchaser owns the product, when given normal wear and proper usage. Purchaser must retain the original sales receipt as proof of purchase for any and all warranty claims! This warranty is valid if the product:

http://www.evga.com/support/lifetime/

# All EVGA Products purchased ON or AFTER November 1, 2006 MUST be registered within 30 days from ORIGINAL DATE OF PURCHASE to receive full lifetime warranty. (All products not registered within 30 days will ONLY receive a 1 year limited warranty.)

# ALL Defective products sent in for RMA replacement MUST INCLUDE A COPY OF THE ORIGINAL INVOICE / RECEIPT. (Products NOT including invoice/receipt will be returned to the customer at customer’s expense.)

clone said:
Even if the address was different,it could have been bought as a gift from one person to another :)
Then you have no warranty. Only the original buyer has any claim to the warrenty. They would have to send it back for you.
 
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lowrider007 said:
I wonder how many people know about that.

Not many, that's the whole point, you get tripped up by the small print and then they don't have to honour your warranty ;)

HEADRAT
 
fornowagain said:
Don't be a fool, I'm not about to the laws of this land and where they come from. My comments are entirely accurate and its not wise to promote contract fraud on an open forum. To be frank, you miss the point. It is not about initially defrauding the company, but assuming the place of the second party in a warranty contract, especially for gain. Only a complete and utter moron would consider misrepresentation or identity fraud in todays age of data protection. The only way they will honour a manufacturers extended warranty is if you are/appear to be the second party. Its that simple. Those very same powerful people you mention are quite happy to ruin your life for a lot less.

How do you know I'm not a Mason? You might be surprised.

Do instructions rule your life?. What is the harm from at least giving it a shot?.

Assuming the place of the second party in a warranty contract for gain????? wtf??? I think if anyone went and paid good money for a product which went wonky would attempt to get something done about it. How would you feel if say a family member went and bought an 8800gtx second hand and on the second day, it went and fried. Would you be as adamant about the warranty if this family member couldn't afford to replace it and was done out of money?.

OMG from Mr Legal Eagle to Serious Sam lol.

Who the hell are you calling a fool btw? :mad: . DID YOU NOT SEE AT THE BOTTOM OF THE POST I MADE THAT I WAS JUST HAVING A LAUGH???. Looks like I've hit a nerve as you've tried to insult me. It was a joke in which I clearly pointed out.

Damn!!! How many kids footballs have you punctured this year?. hahaha :p Please do not throw insults at me like that again!. This is a discussion, not an argument. Also you don't even know me, so making an assumption of me being a fool from a few words was a little silly now wasn't it?. :rolleyes:

Think about it though. What good is a lifetime warranty when a graphic cards lifespan can be as little as 6 months?. I think BFG sales will tell you that the average BFG user will not have the product over a certain amount of time. So really it's BFG that should change their policies so that honest buyers can still have protection second hand. At least XFX has the second user option which is a step in the right direction. It's still not good enough but better than BFGs policy.

Also there's no harm in trying. My eDimensional AudioFX headphones broke about a week after the 90 warranty and would you believe it that the guy I was in correspondence with WENT AND BROKE THE RULES AND REPLACED IT FOR ME ANYWAY. Oops was that in caps? sorry. :rolleyes: Now if you see that a person within the company defrauded his employer, does that not show you about how high you regard the warranty rules compared to someone that could've lost his job?. A bit trivial to say the least.

I'd like to point out that I've only ever had to return my headphones and nothing else but I would at least give it a shot if the time ever came about. I'm sure they wouldn't bring the tear gas out if it failed.
 
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fornowagain said:
Those very same powerful people you mention are quite happy to ruin your life for a lot less.

Yeah they will burn your house down, eat your babies and rape your dog if you try and return a GFX card under a warranty that is not yours :rolleyes:

I can remember when I was 11 I returned a ZX Spectrum to WH Smiths using a friends receipt as it was broken and out of warranty, I must be going straigt to hell for that one..

Hang on .... who is that at the door, oh no the WH Smith Nazi police have caught up with me after all these years

Oh no my poor dog, leave him alone you ***** ;)
 
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HEADRAT said:
Yeah they will burn your house down, eat your babies and rape your dog if you try and return a GFX card under a warranty that is not yours :rolleyes:

I can remember when I was 11 I returned a ZX Spectrum to WH Smiths using a friends receipt as it was broken and out of warranty, I must be going straigt to hell for that one..

Hang on .... who is that at the door, oh no the WH Smith Nazi police have caught up with me after all these years

Oh no my poor dog, leave him alone you ***** ;)


LMAO brilliant!!!!!. Couldn't have said it better myself. :D
 
HEADRAT said:
Yeah they will burn your house down, eat your babies and rape your dog if you try and return a GFX card under a warranty that is not yours :rolleyes:

I can remember when I was 11 I returned a ZX Spectrum to WH Smiths using a friends receipt as it was broken and out of warranty, I must be going straigt to hell for that one..

Hang on .... who is that at the door, oh no the WH Smith Nazi police have caught up with me after all these years

Oh no my poor dog, leave him alone you ***** ;)

Such wit. As I said, without all the arm waving hysteria. Its not returning a card under warranty that you have no right to, if you wish to try without claiming to be someone else good luck to you, its nothing more than a minor civil issue. The most that would happen is they say no. My concern is that someone may believe its nothing more than a jolly little jape to use the original owners details to make false representation as a contract party. Its called identity fraud and does have the potential for quite serious consequences.
 
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J.D said:
Do instructions rule your life?. What is the harm from at least giving it a shot?.
As I said its unwise to misrepresent yourself as someone else for any purpose, especially financial gain. If you attempt a warranty repair without deception then good for you.
J.D said:
I think if anyone went and paid good money for a product which went wonky would attempt to get something done about it. How would you feel if say a family member went and bought an 8800gtx second hand and on the second day, it went and fried. Would you be as adamant about the warranty if this family member couldn't afford to replace it and was done out of money?.
If a family member bought second hand then they have no right to claim anything, period. I/they should be fully aware of that at the time, ignorance is not an excuse. They have no rights for a warranty as they didn't buy it from new. As much as you may dislike it, thats just tough, that's the way it is. I would contact the person I/they bought it from, there may even be grounds for filling in the small claims court. I certainly would not encourage them to defraud the manufacturer, nor would I be immoral enough to suggest identity fraud .
J.D said:
Who the hell are you calling a fool btw? :mad: . DID YOU NOT SEE AT THE BOTTOM OF THE POST I MADE THAT I WAS JUST HAVING A LAUGH???. Looks like I've hit a nerve as you've tried to insult me. It was a joke in which I clearly pointed out.
A nerve? You're the one in caps. As I've pointed out several times, most of the manufacturers insist on you being the original owner and ask you to prove it. You may even have a copy of the original receipt and all the original owners details? If you just return the card under your own name and get it repaired, great, they made the card right? However if you have to assume another's identity to do so, potentially you open yourself up to a lot of trouble or even place them in some form of liability. So yes I think it's outright foolish to openly promote such acts on a public forum. I don't find it even remotely funny.

J.D said:
Think about it though. What good is a lifetime warranty when a graphic cards lifespan can be as little as 6 months?. I think BFG sales will tell you that the average BFG user will not have the product over a certain amount of time. So really it's BFG that should change their policies so that honest buyers can still have protection second hand. At least XFX has the second user option which is a step in the right direction. It's still not good enough but better than BFGs policy.
On that I agree, however their policies are no different to the vast majority of manufacturers. It would be a simple matter to warrant the product, much as some hard drives. It would certainly help move product down the ladder of the market.
J.D said:
Also there's no harm in trying. My eDimensional AudioFX headphones broke about a week after the 90 warranty and would you believe it that the guy I was in correspondence with WENT AND BROKE THE RULES AND REPLACED IT FOR ME ANYWAY. Oops was that in caps? sorry. :rolleyes: Now if you see that a person within the company defrauded his employer, does that not show you about how high you regard the warranty rules compared to someone that could've lost his job?. A bit trivial to say the least.
Of course there's no harm in trying to get a repair, there is scope for a good deal of harm if you lie to do so. Often the returns dept has the power to act in good will to replace an item, not exactly news. I applaud any direct approached, if you don't ask you don't get.

Lighten up? I've owned a retail/manufacturing business, fraud cost me a lot of money over the years, its rife. I've seen it drive successful businesses under. Someone always pays, if not directly then by higher prices. I always went the extra mile to meet warranty claims, considered it the best way to keep a customer. Thing is, it's a two way street. One thing I know for sure, you'd be less than impressed if the retailer/manufacturer lied or cheated you.
 
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lowrider007 said:
well reading through the link you posted > http://www.bfgtech.com/tech_redux.html#lifetime it does'nt look like it's compulsory that have to register your BFG card would you agree ?, I never register my hardware and tbh the paragraph you qouted from EVGA's website is quite alarming, I wonder how many people know about that.

EVGAs warranty is currently th esubject of a LOT of dissatisfaction... read this thread http://www.evga.com/community/messageboard/topic.asp?TOPIC_ID=25610&whichpage=2
 
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