Hi there,
I was running youtube when in the middle of video everything froze with a glitchy sound coming from the speakers; not a good sign, in the past on my other PCs this indicated the start of a hardware failure.
Anyway, the PC was working fine after I restarted fora few hours, which after I left the PC and my brother went on it overnight and left. The next morning, I turn on the PC and softwares such as Internet Security and Malware Defense are installed and started up (knowing how many times my brother has been to various (read: dodgey) websites I wasn't surprised). Well, my first impression is these are all malware in anti-malware disguise and a quick search showed I was right. I installed Ad-Aware and removed all malware it could remove.
Unfortunately after that day I started seeing random messages popping up my PC:
"Google installer has encountered a problem and needs to close. We are sorry for the inconvenience" pops up every now and then. I don't have any Google software (no Chrome, Earth etc.) on my PC, nor I can find Google Installer in my list of installed software in Control Panel.
"Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience" pops up every time I right click on desktop (and when Windows Explorer shuts down you might as well shut down the computer)
Also WoW crashes every now and then but the error indicated a DirectX or driver issue.
Unfortunately I can't install any anti-virus on my computer as all of them either freeze midway through installation (like AVG) or install but don't run at all (like Kaspersky 2010).
The worse thing is the PC freezes on start up 3 out of 4 times I turn it on. and worst, is that my BIOS screen doesn't show up anymore! (when I switch on it goes straight to Windows without showing any other screens like "Energy" or "Gigabyte Dual BIOS" etc) so I can't even format and re-install Windows. I suspect there is a virus that might have screwed my BIOS or something.
PS: I didn't have an anti-virus on my PC (and still don't) when all this happened. Running Windows XP 32-bit.
Thanks in advance and have a good Christmas (doubt if I'm gonna have a good one with all this though)
I was running youtube when in the middle of video everything froze with a glitchy sound coming from the speakers; not a good sign, in the past on my other PCs this indicated the start of a hardware failure.
Anyway, the PC was working fine after I restarted fora few hours, which after I left the PC and my brother went on it overnight and left. The next morning, I turn on the PC and softwares such as Internet Security and Malware Defense are installed and started up (knowing how many times my brother has been to various (read: dodgey) websites I wasn't surprised). Well, my first impression is these are all malware in anti-malware disguise and a quick search showed I was right. I installed Ad-Aware and removed all malware it could remove.
Unfortunately after that day I started seeing random messages popping up my PC:
"Google installer has encountered a problem and needs to close. We are sorry for the inconvenience" pops up every now and then. I don't have any Google software (no Chrome, Earth etc.) on my PC, nor I can find Google Installer in my list of installed software in Control Panel.
"Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience" pops up every time I right click on desktop (and when Windows Explorer shuts down you might as well shut down the computer)
Also WoW crashes every now and then but the error indicated a DirectX or driver issue.
Unfortunately I can't install any anti-virus on my computer as all of them either freeze midway through installation (like AVG) or install but don't run at all (like Kaspersky 2010).
The worse thing is the PC freezes on start up 3 out of 4 times I turn it on. and worst, is that my BIOS screen doesn't show up anymore! (when I switch on it goes straight to Windows without showing any other screens like "Energy" or "Gigabyte Dual BIOS" etc) so I can't even format and re-install Windows. I suspect there is a virus that might have screwed my BIOS or something.
PS: I didn't have an anti-virus on my PC (and still don't) when all this happened. Running Windows XP 32-bit.
Thanks in advance and have a good Christmas (doubt if I'm gonna have a good one with all this though)
