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Black screen after using DDU please help

Associate
Joined
29 May 2020
Posts
1
Hi ,

I was having problems with my pc and my amd drivers wouldn't update through the adrenaline software , it would detect the updates available bit wouldn't update the drivers.

I have also tried downloading them directly from the amd website but it wouldn't let me install them I was getting an error : unable to get the installer file to launch the requested page.

So I decided to download ddu and uninstall the drivers which I did ( not in safe mode) and rebooted the system as recommended in safe mode and after that I am getting a black screen.

I have tried clearing the cmos but didn't help , I unplugged and plugged the GPU back into the socket and nothing , I can't use igpu as my cpu doesn't have it.

Can you please help me out?

My system specs are:

cpu: Xeon 1270v2
Motherboard : msi h61m p31 w88
Ram :2x8gb ddr3
Gpu : sapphire pulse Rx 580


Thanks!
 
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