Black Screen of Doom

[hitmanh]

Recently purchased an Asus R9 290x DirectCU II CO from overclockers and started getting blackscreen issues straight way (sometimes as soon as logging in windows sometimes take a few minutes).

System is:

Windows 8.1u1, with latest patches
Phenom FX 6350
Asus M5A99X Evo R2.0 with bios 2501
16gb ram (can't remember brand off the top of my head but decent quality)
Asus R9 290x DirectCU II CO
Antec 80+ bronze 850w PSU
Samsung 250gb SSD
OCZ 128GB SSD
OCZ 128gb SSD

I've trined using DDU to cleanup old drivers, a fresh install of Windows 8.1 and GPU drivers, and fresh install of Windows 8.1, latest patches then GPU drivers. All give black screen within minutes.

I've updated the GPU bios to the lastest on Asus's webiste.

I've tried AMD driver 14.12 omega, 14.9, and 14.4, all show the same symptoms.

For GPU, I've tried to ensure the two power connectors come from different buses on the PSU. Makes no difference.

The system is utterly stable when running my older ASUS HD6850 GPU.

Anything else I should try before RMAing it?

 

[Stanners]

Can you try under clocking the GPU and/or the GPU memory

 

[hitmanh]

Can you try under clocking the GPU and/or the GPU memory

OK, I'll give that a go, thanks.

 

[Marine-RX179]

I think it is the factory memory overclock (1350MHz) being unstable.

While you should return the card as it is not stable at stock setting, but to stable your system and stop black screen for now, you could use MSI Afterburner and set it to "Apply overclocking at system startup" along with a overclock profile of 1250MHz for the memory clock (so basically downclocking by 100MHz to stock 290x memory clock).

 

[hitmanh]

Afterburner gives me a few more minutes of stability but doesn't cure the problem overall. Running at under stock speeds and using "Apply overclocking at system startup" does seem to have fixed the blackscreens on logon, but I'm still seeing stability issues when running world of tanks or sometimes in FireFox when hardware acceleration is enabled.

 

[Stanners]

Afterburner gives me a few more minutes of stability but doesn't cure the problem overall. Running at under stock speeds and using "Apply overclocking at system startup" does seem to have fixed the blackscreens on logon, but I'm still seeing stability issues when running world of tanks or sometimes in FireFox when hardware acceleration is enabled.

Looks like an RMA is the only answer mate unfortunately.

 

[hitmanh]

Looks like it, thanks for everyones help.