Black screen

[RobRoy]

Hi all,

I've just bought a bunch of bits from OC and I'm having an issue when installing windows.

Everything is going fine until it says "setting up your apps" then the screen goes black, the monitor checks digital then analogue then switches off.

I've tried reinstalling without the network cable plugged in and I get into windows fine. As soon as I start installing the catalyst drivers I get the same issue with the monitor going blank checks digital then analogue then switches off (standby)

Any ideas?

This is what I've bought

YOUR BASKET
1 x Gigabyte Z97X-SLI - Devils Canyon Core i5 4690K Bundle **12 Saving** £247.98
1 x XFX Radeon R9 390 "DD Black Edition" 8192MB GDDR5 PCI-Express Graphics Card (R9-390P-8DB6) £239.99
1 x Microsoft Windows 10 32/64-Bit - USB Pen Drive - Retail (KW9-00017) £85.99
1 x SuperFlower FX 550W '80 Plus Bronze' Power Supply - Black £49.99
1 x Antec GX500 Midi-Tower - Black £39.95
1 x Kingston HyperX Savage Red 8GB (2x4GB) DDR3 PC3-19200C11 2400MHz Dual Channel Kit (HX324C11SRK2/8) £38.99
1 x Toshiba (7K1000.D) 1TB SATA 6GB/s 32MB Cache HDD - OEM (DT01ACA100) £35.99
1 x Cooler Master Hyper 212 Evo CPU Cooler £29.99
Total : £783.86 (includes shipping : £12.50 Ex.VAT).

 

[MDPlatts]

try running DDU (display driver uninstaller - google it) to delete any graphics driver - e.g. the Intel HD drivers windows might have installed and also any AMD drivers windows installed. Then reboot and try again - I get this on my Fury X system.

 

[RobRoy]

will i have to reinstall windows again or is there a safe mode way to get in?

 

[RobRoy]

Hmm I've just plugged in the missus's monitor and it works. Her monitor can do 1080p whereas mine can't and is an older samsung. Could this be the issue?

 

[RobRoy]

lowered the resolution via the other monitor and disabled the intel device and its now working

thanks for your help MDPlatts you set me on the right path!