Blackscreen Vista

Drunkenmassacre · 2 Apr 2010 at 17:41

We have a laptop here that will allow you to sign on/into vista, load up ok, but only shows a black background and the white mouse pointer. No icons, no start menu, nothing. Has anyone come across this before? I've had a quick look online, but not found much.

Draeger · 2 Apr 2010 at 18:36

Tried running chkdsk and fixboot etc?.

Can you boot into Safe Mode or does it do the same thing?.

Drunkenmassacre · 2 Apr 2010 at 19:57

In safe mode it does exactly the same ting. got the chkdsk running atm. Any other ideas?

Draeger · 2 Apr 2010 at 20:08

See how you go with chkdsk. Might be worth running system file checker too ( sfc ).

I had exactly the same issue as you a while back and posted about it Here

Racking my brains as to how I solved it, if I can remember I will post back. :cool:

Drunkenmassacre · 3 Apr 2010 at 14:49

Great help matey, if you do figure out what fixed it please let me know. Mum's not overly worried at the minute, she's timing how long it takes for her to fix it as she's charging by the hour. So far we've run superantivirus and malwarebytes and come across over 300 infections. Then we ran AVG and found another 40 virus'. Gotta love that limewire...