Hey
we have had this odd problem for a few weeks now.. and i can't get to the root of it!
the problem - updating a single file on the website will cause the WHOLE page to go "blank" replacing any file in ftp even if it is the same file just modified(for e.g. adding a space and then removing it just so it gets a different "save date") causes the WHOLE page to go blank again.. adding a file to the ftp ( a skin to our CMS) same problem.. deleting the files from the cache.. same problem again?!
contacted the hosting - they got no idea and blamed everything on the CMS.. ok i thought ill test it out.. off i went and created a subdomain.. new database(exact copy of the main one) everything set up etc etc.. web site works as it should.. lets go update the files.. i went updated the files no blank pages nothing.. EXACTLY the same site/dababase and everything else.. so it has to be the hosting or the directory on the FTP..
now the "fix" which is not really fixing anything
is to use the "backup" of the site and upload all of it to the FTP simply replacing same files in FTP with the files from my PC(same dates/sizes everything)
and this gets the website back up and running.. i really have no idea whats up? i feel like i have tried everything.. even changing the permissions to the main directory.. nothing helps.. :/
any ideas?
we have had this odd problem for a few weeks now.. and i can't get to the root of it!
the problem - updating a single file on the website will cause the WHOLE page to go "blank" replacing any file in ftp even if it is the same file just modified(for e.g. adding a space and then removing it just so it gets a different "save date") causes the WHOLE page to go blank again.. adding a file to the ftp ( a skin to our CMS) same problem.. deleting the files from the cache.. same problem again?!
contacted the hosting - they got no idea and blamed everything on the CMS.. ok i thought ill test it out.. off i went and created a subdomain.. new database(exact copy of the main one) everything set up etc etc.. web site works as it should.. lets go update the files.. i went updated the files no blank pages nothing.. EXACTLY the same site/dababase and everything else.. so it has to be the hosting or the directory on the FTP..
now the "fix" which is not really fixing anything
is to use the "backup" of the site and upload all of it to the FTP simply replacing same files in FTP with the files from my PC(same dates/sizes everything)
and this gets the website back up and running.. i really have no idea whats up? i feel like i have tried everything.. even changing the permissions to the main directory.. nothing helps.. :/
any ideas?