I have a friend who's tried to upgrade and has been left with a screen that keeps clearing (like a reboot) but gets just a cursor _ in the top left corner of the screen on power up / reset, nothing else.
Pressing f8 etc has no effect, the upgrade was done over the top of her old win 7 and thus she has no media to try again with....
It's a Toshiba laptop, if I press f2 with this screen and cursor, the laptop goes into its bios which tells me it isn't seeing or trying to boot to the new win 10, it's been doing this since she started the upgrade process (and now wishes she hadn't!)
Any help / suggestions appreciated.
Pressing f8 etc has no effect, the upgrade was done over the top of her old win 7 and thus she has no media to try again with....
It's a Toshiba laptop, if I press f2 with this screen and cursor, the laptop goes into its bios which tells me it isn't seeing or trying to boot to the new win 10, it's been doing this since she started the upgrade process (and now wishes she hadn't!)
Any help / suggestions appreciated.
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