Blown PSU - looking advice

[kokobeans]

Hello!

Let me start off first by saying I’m in no way a computer person and infact this is my first “expensive” pc as before all the ones I had were cheap small ones from currys so I’ve very little idea about what parts are good and so on.

Because of this I bought a prebuilt PC in hopes of being able to run games a bit easier (nothing fancy just aiming to not play on lowest graphics possible) but I’m having major issues with my power supply.

I sent the PC back to overclockers in October due to the PSU blowing and had them look at it and replace said part, it was returned to me the 15th of November and I turned it on for the first time on the 18th to update anything needing updated and logging into stuff like discord again before shutting it down

Today (20th of November) i turned it on again only for it to pop and let off a huge spark - PSU had blown again

Is there anything I can do apart from fight with overclockers again to try to get a higher quality one?? I genuinely didn’t do anything during the single time I turned it on to warrant the one overclockers had put in to blow again so its quite frustrating.

I’ve attached the pc specs that were on my invoice below if that helps for anyone since I’m not the best with computers haha


PC SPECS


OcUK Gaming Falcon - Intel Core i3-10100F, AMD Radeon RX 6500 XT Gaming PC
Commodity:8471 49 00 00 Origin:GB

Kolink Inspire Series K2 ARGB Micro-ATX Case - Black Window

Kolink Core S Series 700W 80 Plus Certified Power Supply

*Build Promo* Intel i3 10100F BX8070110100F

Sapphire Radeon RX 6500 XT Pulse Gaming 4GB GDDR6 PCI-Express Graphics Card

Crucial MX500 250GB SATA 2.5-inch, SATA 6.0Gb/s 7mm Solid State Drive

Seagate BarraCuda 1TB 7200RPM SATA 64MB Cache Hard Drive - *System Stock*

Gigabyte B560M DS3H V2 (Socket LGA 1200) Micro ATX Motherboard

Team Group Vulcan Z T-Force 16GB (2x8GB) DDR4 PC4-25600C16 3200MHz Dual Chann

ASUS PCE-N15 300Mbps Wireless N PCI-E Adapter

Microsoft Windows 10 64-Bit DVD - OEM (MS-KW9-00139)

 

[kokobeans]

You had two blow in 2 months? Wow, that's unlucky. You sure your house power is alright?

As you suggested, I'd ask them for an upgrade, in the circumstances.

Its the only thing thats blowing anything else in the house (even another pc) has been completely fine so it has me quite confused this time we replaced the wires too in case it was something with the cables and still no luck :/

 

[kokobeans]

Or there is a component shorting?

Think its worth asking overclockers to do a full health check of the pc? Is that even an option? Last time they had me state what i thought was wrong for them to look at it but if its something I’m not sure about I wonder if I can ask for it all to be checked haha

 

[kokobeans]

definitely

basically its house electricity -> psu -> internal components
if it's a surge from your house leccy then other devices should also be affected/circuit breaker tripped
2x bad PSUs is incredibly rare (ofc never say never)
the last thing is your internal computer components causing a trip and the psu blowing up to save your computer innards

Okay that makes a lot of sense since nothing else in the house has been effected I’m going to assume the PSU is actually trying to protect the PC, I’ll message in to get a full health check of components and hopefully find what the issue is

Thank you for your help Tamzzy!! Fingers crossed we find whats wrong and don’t make it three blown power supplies