Blu-ray (optical) drive super slow to load and unresponsive often leading to explorer crashes

WolfHauser

WolfHauser

WolfHauser

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Joined
14 Dec 2020
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49
Location
UK
Hi all,
Over the weekend I upgraded my machine from a 6700k to a new motherboard and Ryzen 3900x. I didn't reinstall windows because everything seemed to work fine (never had that before after such a drastic upgrade!). I know you are meant to do a fresh install but I thought I'd see if I could get away with it. As I said everything is working fine apart from my blu-ray drive.
When I put a disk in it takes probably 5 minutes to even recognise it. It won't even let me access it. Cyberlink says I don't have a drive but it shows up in the bios and device manager.
I have tried uninstalling it and reinstalling it. I have uninstalled all dvd software. I have also reinstalled windows (not a fresh install, the one that keeps files and apps). I know the drive works because I plugged it into an external drive sata and power caddy and ran it through usb and it works like a dream. I have also made sure all my drivers are up to date and have flashed my bios to the latest version. I'm really at a loss! I know blu-ray is so 2006 but I have a bunch of rare movies on bluray.
There was a note in device manager about it not being migrated but after fiddling for a while that has changed to syaing it has been migrated but still no luck.
Any help would be much appreciated!

ASUS x570 gaming-plus
Ryzen 3900x
GeForce 3090 FE
80gb ram
Pioneer BD-RW bdr-207
 
A number of guides on fixing device not migrated errors refer to ensuring the chipset drivers are updated. When going from intel to and as you have done, you’ll have crossed over chipsets too, maybe there is some hidden conflict resulting from that. Are your amd chipset drivers fully updated as well ?
 
Thanks for the replies folks. Took the plunge and did a fresh install but alas still the same issue. It takes ages and ages to load disks and is so unresponsive but through usb it's fine. Can only think it's something to do with the motherboard not being compatible with the drive through sata.
 
Unfortunately it seems to be all types of disks. There doesn't seem to be a newer driver than one from 2006. As far as I can tell my chipset is all up to date. I tried to update the drives firmware but it kept erroring ("couldn't enter normal mode") so I plugged it in via USB and that flashed the firmware fine. Back into sata and back to being unresponsive and making explorer hang and hiccup, sometimes eventually reading a disk and sometimes not. It's such a weird issue! Kind of driving me nuts!
 
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Thanks for your help Donnie. I had a look at the DMA stuff too but turns out it was something else! I had to force windows to install the AMD Sata drivers even though AMD don't recommend you use their drivers in Windows 10 and Windows keeps saying DONT USE THESE DRIVERS. Now disks play back perfectly and the system generally seems a bit less flaky.
 
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