Blue Screen - BCC Code 124 Problems

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Joined
7 Sep 2009
Posts
143
Over the past few weeks i have been getting more and more frequent blue screens (usually while gaming) that all show up as the same 124 error code.

I have been lucky enough through my years of running my own builds that i have never had anything more than a random blue screen every few months, But that has left me with no real knowledge of what to do.

I started off simple and checked/updated drivers, also checked and re-seated hardware like GPU, RAM etc.

I ran windows memory test and it showed no problems, but in all honest this is at the point where i ran out of ideas with my limited knowledge i was able to open and read the minidump file but i do now know how to understand what it is saying, From what i can see it is showing GenuineIntel_PROCESSOR_CACHE as a fault but i really do not know.

Any help would really be appreciated because i do not know what to do next.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA8007955028
BCP3: 00000000BE200000
BCP4: 000000000005110A
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\010813-5647-01.dmp
C:\Users\Bluenose\AppData\Local\Temp\WER-7363-0.sysdata.xml

Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8007955028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000be200000, High order 32-bits of the MCi_STATUS value.
Arg4: 000000000005110a, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR: 0x124_GenuineIntel

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: WIN7_DRIVER_FAULT

PROCESS_NAME: System

CURRENT_IRQL: f

STACK_TEXT:
fffff880`02f6da58 fffff800`0340aa3b : 00000000`00000124 00000000`00000000 fffffa80`07955028 00000000`be200000 : nt!KeBugCheckEx
fffff880`02f6da60 fffff800`02f9cb13 : 00000000`00000001 fffffa80`06e83c70 00000000`00000000 fffffa80`06e83cc0 : hal!HalBugCheckSystem+0x1e3
fffff880`02f6daa0 fffff800`0340a700 : 00000000`00000728 fffffa80`06e83c70 fffff880`02f6de30 fffff880`02f6de00 : nt!WheaReportHwError+0x263
fffff880`02f6db00 fffff800`0340a052 : fffffa80`06e83c70 fffff880`02f6de30 fffffa80`06e83c70 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`02f6dc50 fffff800`03409f0d : 00000000`00000004 00000000`00000001 fffff880`02f6deb0 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`02f6dc90 fffff800`033fde88 : fffffa80`06ccb128 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
fffff880`02f6dcc0 fffff800`02e8d8ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
fffff880`02f6dcf0 fffff800`02e8d713 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`02f6de30 fffff800`02e96c55 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`02f8d420 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiTimerWaitTest+0x175


STACK_COMMAND: kb

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel

DEBUG_FLR_IMAGE_TIMESTAMP: 0

FAILURE_BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

BUCKET_ID: X64_0x124_GenuineIntel_PROCESSOR_CACHE

Followup: MachineOwner
 
did you use ccleaner before reinstalling your drivers? it gets rid of any config settings that may be saved on the system after an uninstall.
 
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