Blue Screen debugging
- Thread starter TBirdUK
- Start date
On Wed 06/05/2015 17:54:23 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050615-11809-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0xA1CE8)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004335CE8, 0xFFFFF88002100570, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
What next?
crash dump file: C:\Windows\Minidump\050615-11809-01.dmp
This was probably caused by the following module: dxgkrnl.sys (dxgkrnl+0xA1CE8)
Bugcheck code: 0x3B (0xC0000005, 0xFFFFF88004335CE8, 0xFFFFF88002100570, 0x0)
Error: SYSTEM_SERVICE_EXCEPTION
file path: C:\Windows\system32\drivers\dxgkrnl.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: DirectX Graphics Kernel
Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
What next?
the previous crashes seemed to be caused by
On Tue 05/05/2015 18:07:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050515-12636-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x282CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
I re-installed the latest ati driver that now crashes by dxgkrnl.sys
On Tue 05/05/2015 18:07:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\050515-12636-01.dmp
This was probably caused by the following module: atikmdag.sys (atikmdag+0x282CE)
Bugcheck code: 0xA0000001 (0x5, 0x0, 0x0, 0x0)
Error: CUSTOM_ERROR
file path: C:\Windows\system32\drivers\atikmdag.sys
product: ATI Radeon Family
company: Advanced Micro Devices, Inc.
description: ATI Radeon Kernel Mode Driver
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: atikmdag.sys (ATI Radeon Kernel Mode Driver, Advanced Micro Devices, Inc.).
Google query: Advanced Micro Devices, Inc. CUSTOM_ERROR
I re-installed the latest ati driver that now crashes by dxgkrnl.sys
cheers for the help - no more BSOD but am still getting the desktop manager has stopped working - cant figure out why, seems to happen when playing games or playing video but only once each time, then all is fine until I start again.