Blue Screen..... HELP!

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Joined
14 Oct 2013
Posts
14
Dear Members,

Please can you help me with the following?

I have windows 7 64 Bit Ultimate on my Dell Inspiron 1545 laptop, which has stared to give me a little 'BLUE SCREEN' grief (see below windows un-expected shutdown details):

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Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 2057

Additional information about the problem:
BCCode: 3b
BCP1: 00000000C000001D
BCP2: FFFFF88000000000
BCP3: FFFFF88008BD3470
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\101413-18501-01.dmp
C:\Users\Lappy\AppData\Local\Temp\WER-75426-0.sysdata.xml

Read our privacy statement online:
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C:\Windows\system32\en-US\erofflps.txt

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This problem seems to occurs when either:

a) Plugging in a usb device,
b). Removing in a usb device, and
c). Going into show hidden items at the bottom right side pop-up and selecting 'safely removing hardware or eject media'.

I would highly welcome a solution and many thanks in advance for reading this thread and replying.

Regards, Jonathan
 
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