Blue Screen of doom

stufflol · 12 Aug 2014 at 11:06

Hello all, my friend has a Clevo laptop and he is getting this blue screen every time he tries to print something.

He tells me it only happens when he is trying to print (through a USB cable)

Any help greatly appreciated.

Ethermaster · 12 Aug 2014 at 11:21

That looks to me like a driver problem, try removing the printer driver and going to the manufactures website for the latest version see if that resolves the issue.

Luke_Bowman · 12 Aug 2014 at 11:23

Uninstall driver, run DriverSweep or some similar program and install the latest drivers from the website as mentioned above

Flying_Hellfish · 12 Aug 2014 at 14:12

As above.

From MS:

SYMPTOMS
Windows NT computers, and those built on Windows NT technology, may stop responding (hang) with one or more of the following STOP error messages:
STOP: 0x0000000a
STOP: 0x0000001e
STOP: 0x00000050

CAUSE
These errors may be caused by one or more of the following:
Hardware failure (memory, processor, or motherboard).
Anti-virus software that is running on your computer.
Drivers installed by third-party software.

RESOLUTION
To resolve these behaviors, perform one or more of the following:
Replace the faulty hardware. You may be able to determine the faulty hardware by running diagnostics provided by the manufacturer. Please contact the hardware manufacturer for more information.
Disable any anti-virus software that is running on your computer. If the STOP errors no longer occur, contact the anti-virus software manufacturer about a possible upgrade.
Disable any third-party drivers that may be running. If the STOP errors no longer occur, contact the third-party manufacturer about a possible upgrade.