blue screen : random errors

Soldato
Joined
4 Feb 2003
Posts
11,058
Location
telford, shropshire
hi,

been looking into a problem for a friends pc, basically its blue screening, but its so random i'm having trouble pinning the problem down.

event viewer is showing different issues when it goes down so nothing reliable to work off there.

ran memtest on the 4gb of memory and no errors generated.

fresh install of win 7 64 bit, all drivers up to date.

temps for cpu/hard drive/gfx card have been checked and seem fine.

looking to download disk checker software off the manufacturers website to test that out.

trying to figure out the best/most cost effective way forward, suggestions/advice welcome.


cheers........
 
.. or zip/post the minidump files (c:\windows\minidump\) and I'll try and have a look.
 
had a quick go with the software listed by ian and the list came up totally empty, had a look about on the system and the c:\windows\minidump folder doesn't exist.

checked that hidden folders are shown etc but nothing, definately been a blue screen in the past week so anyone any idea where the hell it might be ?
 
had a quick go with the software listed by ian and the list came up totally empty, had a look about on the system and the c:\windows\minidump folder doesn't exist.

checked that hidden folders are shown etc but nothing, definately been a blue screen in the past week so anyone any idea where the hell it might be ?

Do you have the option enabled to write minidumps upon System failure?
 
Try pressing Win+Pause, go to 'Advanced system settings' > Startup and Recovery > Settings and set 'Write debugging information' to 'Kernel memory dump' rather than full memory dump.
 
cheers guys will look into it.

Milano:
is the psu issue speaking from experience, as i've not come across it causing blue screens before.
 
checked the minidump setup and its all configured to produce the dumps on failure, so not quite sure why it hasn't :(.
 
ran chkdsk was clear as far as i could tell, noob question on my part, if the chkdsk runs and the system reboots does that mean it found no issues ?

ran hdtune and used its quick scan facility, that didn't find any errors either.
 
I had a similar thing going on recently with the Mrs's PC.

Turned out to be the Northbridge overheating (of all things!), I'd tested the CPU, mem, psu, gpu, different OS's, driver sets etc etc. Nothing fixed it.

Put a fan on the NB. Ta da, been flawless ever since!

Might be worth a look.
 
I had this problem with someone's PC last week which had run fine for months. I ran Memtest86+ for 15 hours, no errors. After exhausting most options, I took out a stick of RAM, and put it back in again. Problem solved. :o

For something that will take 2 minutes, you might as well try it.
 
I had this problem with someone's PC last week which had run fine for months. I ran Memtest86+ for 15 hours, no errors. After exhausting most options, I took out a stick of RAM, and put it back in again. Problem solved. :o

For something that will take 2 minutes, you might as well try it.

cheers, already reseated memory after running memtest through the system.
 
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