Bluetooth Audio Problem (Profile switching?)

[AndyCr15]

I'm trying to use a Bluetooth headset with my laptop running Windows 11. I'm using it on some language learning software where it will play audio and then I need to repeat it.

As it plays, after a second I can hear it crackle, cut out for a split second, then come back in clearer audio. Then it switches to listen to me repeat it. It pings, I have to wait for a second for the mic to activate before I then talk.

From a little googling I think when it's playing audio it's switching from HSP (Headset Profile) to A2DP. Then when I need to talk, it switches back to HSP. Both times there's a little delay and interruption while switching. Can I force it to just stay in HSP?

 

[Mujja]

Do you have the option to select the default playback device?

Settings, System, Sound, More sound settings. On the playback tab there might be more then one device.

I had a Sennheiser M3 headphone which would do something similar, background music would sound terrible in headset mode, I think I was switching between MS Teams calls and Spotify. Gave the headphone to my son and went back to wired.

 

[AndyCr15]

Thanks, when on and connected, it seems to be the default device. What I did notice on the 'more sound settings' window, is when I made noise there were two sound level bars moving. One was for my webcam. I disabled that and it seems to have fixed the problem!