Bluetooth issues

Associate
Joined
6 Dec 2024
Posts
4
Location
UK
Hi,
I bought https://www.overclockers.co.uk/refract-gaming-jade-1080p-1440p-pre-built-gaming-pc-fs-1dj-ep.html and everything is fine except Bluetooth.
The issue is that I can't connect to any devices. I have run the troubleshooters, and they're no help. I've spent hours on Google, also no help.
Device Manager shows the driver provider as Microsoft on the generic Bluetooth adapter.
Im assuming there is an issue with the drivers—thanks to previous forum posts—but have no idea how to find and install whatever it is I need.
Any help would be very much appreciated.
 
I used system information
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product PRIME B650M-A WIFI II
BaseBoard Version Rev 1.xx

I've no idea what to do next
 
Thanks for all your help. The Bluetooth drivers worked great. I'll do the chipset drivers next.
Its a real pity that the system wasn't optimised before I got it, but it's all sorted now.
 
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