Bluetooth Passkey not accepted.

.Lethal · 6 Nov 2007 at 22:44

Hi, I am trying to get my Microsoft Keyboard to work with my PC through Bluetooth. Basically everything is fine up until the last part where you have to specify a passkey. I have tried 0000, 000000, 1234 and none of these work.

My mouse is working fine on the PC but that is because I have the choice of not specifing a passkey. With the keyboard I must specify a passkey.

Has anyone got any ideas on how to fix this? I have spent hours trawling through google with the same questions but no valid answers.

Please help.
(posted in another forum as it could be software related).

EDIT: First one to help fix this problem will receive £5 via paypal!

Andre · 7 Nov 2007 at 09:21

Are you typing the passkey into the keyboard when the screen says "Waiting for passkey/confirmation"?

I have found my old MS BT keyboard is very touchy about coming out of sleep, so when I need to re-pair it I hit loads of keys for 10+seconds, press enter on it then let the wizard on the PC continue to try and pair (if that makes sense) - took me ages to get it re-paired when I first got the darn thing, but can do it every time now (3-4 tries in the wizard, anyway)

Almost binned it after 6 months due to this problem/feature (I think probably the sleep mode) - but happy enough now

.Lethal · 7 Nov 2007 at 10:34

When I get the part to enter a passkey or let it assign one itself I have tried entering all sorts of keys on my old keyboard I use to instal the bluetooth keyboard/mouse. All I do with the bluetooth keyboard is click the button underneath it so bluetooth can find it (which it always does). Its just the passkey it has a problem with.

When bluetooth is searching for the keyboard I hit lots of random buttons so that it finds it OK. That was a problem I had before, BT would not find it but eventually I hit lots of buttons and it found it because as you know with BT when you first use a mouse/keyboard when you turn the PC on it takes a second for it to work.

I'm not sure exactly what you are saying in your post but I think what I said above is what you were suggesting?

Andre · 7 Nov 2007 at 12:47

yup - so far.

When you click the <next> after selecting your passkey, you get to another screen
On this screen, it says something like "Waiting Verification/Validation", type the chosen passkey and press <enter> on the BT keyboard - this then transmits this sequence to the computer and verifies that this is the keyboard you want to use

So - the bit you are missing is entering the passkey through the BT keyboard. (don't forget to press <enter> when you have entered the passkey, though - caught me out a few times)

As you start entering it, the line with the passkey on it will become bold, showing it is connected to the keyboard, but wants to verify the key

.Lethal · 7 Nov 2007 at 17:40

Nope no luck.

I went out and bought the Microsoft Wireless Entertainment Desktop 7000 after that, I have tried everything and nothing worked.

I got home fired up the new keyboard and mouse.. none would work with bluetooth.

BUT as I go to check for the correct drivers/latest version just before you click to download the drivers there is a warning paragraph saying all vista users need to download this critical update as it fixes errors with the USB and wireless software. God was I annoyed when I downloaded it, rebooted to find both the new keyboard and mouse to be working now.

I am absolutly positive the other mouse/keyboard will work now due to this. I find it very annoying and frustrating that MS dont think to add that critical update to the Windows Update many users run.

I will keep the new keyboard and mouse since I have it now and it is very nice but for £88 it is expensive.. and it is Microsoft I bought from who have caused me this grief...

EDIT: the day before Vista arrived I downloaded all the updates/drivers I needed for vista 64-bit. I even used the exact same page. I guess the paragraph only shows up when it detects you are using Windows Vista.