Blueyonder/Telewest speed upgrades

Type_R · 6 Oct 2005 at 15:33

Seems it was a mistake by BY technical support to forward me to NTHELL.

Either way, got thru to sales. They have now setup 4 mbit on my account. They are adament that I will be charged £50 for a month before 10 mbit arrives, but we shall see about that when it comes. So the wait continues for increased speed.

He would not budge on the End of Nov date for Solihull, so only time will tell when 10 mbit arrives in this area.

Matblack · 6 Oct 2005 at 15:40

Type_R said:
Seems it was a mistake by BY technical support to forward me to NTHELL.

Either way, got thru to sales. They have now setup 4 mbit on my account. They are adament that I will be charged £50 for a month before 10 mbit arrives, but we shall see about that when it comes. So the wait continues for increased speed.

He would not budge on the End of Nov date for Solihull, so only time will tell when 10 mbit arrives in this area.

Have you tried reseting you modem? It says on the maintainance page that Solihull was completed last night. Might not get switched on yet but its all there and ready to roll

MB

Aruffell · 6 Oct 2005 at 15:52

Just phoned them up, and they haven't got a clue why it's been postponed

Why am i always the last to get everything

lol

Fx-Overlord · 6 Oct 2005 at 17:00

Code:

Description of Change  	UBR upgrades in Livingston
Oct 6, 2005 11:29 AM  	 Sue White  	 Upcoming
Change Progress Notes
The work is for the 6th October and not the 4th.

Well at least i'm getting my UBR upgrades, unlike those unfortunate people in Gillingham.

Aruffell · 6 Oct 2005 at 17:25

We've had the UBR upgrades, it's the main network upgrade that we haven't got lol

Matblack · 6 Oct 2005 at 17:31

I've upgraded to 4Mb just for a laugh, its quite nippy

Wheeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

MB

Aruffell · 6 Oct 2005 at 17:41

Extra £10 ya?

Type_R · 6 Oct 2005 at 17:42

Yep got my 4 mbit a second ago too.

As i said, Solihull network has been upgraded but not seen any UBRs in Solihull being updated. So only time will tell when we get 10 mbit!

Matblack · 6 Oct 2005 at 17:43

Aruffell said:
Extra £10 ya?

We'll see, I don't think I can be bothered to phone up and complain if they do charge me so yeah probably

MB

Journey · 6 Oct 2005 at 17:53

The 'Network' upgrades are actually done first, then the UBR's follow. After both have been done then they allow your modem to download the new config file from the server. None of the little green boxes have to be modified at all unless some one has vandalised it.

You must bear in mind that it can be between 12 -36 hours before they allow the new configs on your modem from when the UBR's are finished.

ukengineer · 6 Oct 2005 at 18:31

The UBR's in gillingham are complete, we are all waiting for the Network Upgrade, but due to technical itches, the gills section cant or wont handle the load, fingers crossed, i dont want to wait too much longer, its doin my head in now rebooting the bloody modem.

Its actually worse than waiting for 25th December!

Aruffell · 6 Oct 2005 at 19:05

ukengineer said:
The UBR's in gillingham are complete, we are all waiting for the Network Upgrade, but due to technical itches, the gills section cant or wont handle the load, fingers crossed, i dont want to wait too much longer, its doin my head in now rebooting the bloody modem.

Its actually worse than waiting for 25th December!

Lol

Where in Gillingham are you based?

I'm up Darland

We're always the last to get things

It sucks

G|mp · 6 Oct 2005 at 19:13

I cant find out when Wolves is gonna be done

That must be the most confusing website in the world

ukengineer · 6 Oct 2005 at 19:30

The Gills UBR's go from 1 thru 8, i am in ME8 Rainham, and we had not loss of internet, so power loss must have been confined to telewest only, but my newsgroups didnt miss a beat, so i enquired, and source says Cant handle it, so they better pull there finger out, or i am changing to a cheaper and has fast internet service provider.

Aruffell · 6 Oct 2005 at 19:40

I'm in ME5 Chatham, right on the border of gillingham

LinkZ · 6 Oct 2005 at 19:44

Yeah im in ME5 walderslade (right next to chatham), irritating that its been postponed but guess it cant be helped. Just keep in mind that it will get here eventually!

Aruffell · 6 Oct 2005 at 20:06

But when

Everything is going slow here, has been since they started upgrading

SK1NBOY · 6 Oct 2005 at 20:59

Hi people.My speeds here in croydon are getting worse.They are down too under 2mb do you think the problem is that im using a wireless netgear 624 router.Ive been looking around the net and some bloke said he changed the WAN setting from 10m too 100m and is now getting full speed.I dont suppose anyone knows how too do this.I'm new too this wireless stuff.
Thanks.

SK1NBOY · 6 Oct 2005 at 21:08

2005-10-06 19:23:16 4-Error 0x041D050C SW upgrade Failed after download - Incompatible SW file
2005-10-06 19:23:14 6-Notice 0x041D0318 SW Download INIT - Via Config file cm-10240-384
2005-10-06 19:23:14 6-Notice 0x045A80E4 TLV-11 - unrecognized OID

Does any one know what these cable modem logs mean?

kicks66 · 6 Oct 2005 at 22:04

just phoned up BY about my slow internet, only getting max 2mbits. they said they were sending me 4mbits and suggested a do a spyware scan. im still only getting around 2.4 though so will phone them up again tomorrow
btw im in the cheam/epsom area.

nick