Bought a Dell u3011 but not sure..

sonne · 11 Sep 2012 at 20:38

Hi firstly i bought a u3011 off NO COMPETITORS! set as new coming from a third party site but when i read the site (NO COMPETITORS!) they only sell refurbished monitors now i'm peed off as i was expecting a brand new monitor not something dodgy, now i feel like i want to return the item. As far as the monitor goes i'm using it via vga the pics nice and large i tried my xbox on it, it's really grey! compared to my tv. Also when i increase the contrast it fades the black text abit which is annoying, also the anti glare? it's like when you wipe the screen with a damp cloth looks horrible. I was expecting to be blown away by reading all the reviews about the picture quility but it seems fairly average to me..? Anyway not sure if i should return it or keep it...?

Axeia · 11 Sep 2012 at 23:08

Don't use that monitor with VGA, use it via displayport or dual-link DVI or you can't use it on its native resolution.

BarKeep · 11 Sep 2012 at 23:17

Go to http://www.dell.com/support/troubleshooting/uk/en/ukbsdt1/ProductSelector and enter the Service Tag from the box. If its in warranty maybe you can get Dell to swap it out. You will only get the 2560 x 1600 res with dual DVI or display port connections.

point decay · 12 Sep 2012 at 00:02

If you bought a new monitor, dont accept a second hand/refurbished one

Nate Silvers · 12 Sep 2012 at 00:05

They look really bad via VGA. I would return it although if it was a good cherry (no banding, backlight problems, hue shifts etc) then I would keep it as it's a good specimen and even brand new you could end up with screen issues.

sonne · 12 Sep 2012 at 15:10

would you say the difference between VGA and DVI is the equivalent as say scart vs HDMI or not as noticable?

I just spoke to the company and they said the item was NEW, it did have the *if this seal is broken* tape over the box plus all the accessories came sealed it didn't come with a disc or user manual though.. is there anyway i can know for certain if it is new? as if it is i will keep it!

Nate Silvers · 12 Sep 2012 at 16:27

Does it look new? Is there any scuffs or scratches, you can also see how long it's been used?

Check the service menu http://www.youtube.com/watch?v=uwf2Z0sd6Mw and see the Time at the bottom to see if its been used.

VGA vs DVI is like 480p to 1080p.

bemaniac · 12 Sep 2012 at 16:35

Well if you paid over £550 then you might have been ripped off. That place that uses the strap line 'we buy' sold mine to me for £475 and it had some warranty and was tested and mint condition. Is there any way to check warranty cover on mine without the box being present? It's a lot to expect when I paid less for this than my 2407wfp which was £525 from dell in 2007 lol.

Nate Silvers · 12 Sep 2012 at 17:40

These are £900+ new and go for about £500-600 2nd hand. I got lucky with mine and snagged a BNIB for £600. I would be happy as hell if I got one for £475 in mint condition. You can check warranty using the service tag on the back of the monitor on Dells website.

sonne · 12 Sep 2012 at 19:23

well looked on the service menu which read a time of 5 hours 1 minute, guess it is new. :cool:

FreeStream · 12 Sep 2012 at 21:57

Your using a 30" monitor via VGA!?

Get a dual-link DVI or displayport cable on it ASAP.

Nate Silvers · 12 Sep 2012 at 22:08

Concorde Rules said:
Your using a 30" monitor via VGA!?

Get a dual-link DVI or displayport cable on it ASAP.

Surveyor · 12 Sep 2012 at 22:17

Post #2:

Axeia said:
Don't use that monitor with VGA, use it via displayport or dual-link DVI or you can't use it on its native resolution.

sonne · 17 Sep 2012 at 14:45

can the monitors time used be reset to zero?